What are the responsibilities and job description for the Entry Level Service Advisor position at Dave’s Automotive, LLC?
Benefits and beyond:
- Health Care
- Life Insurance
- Short Term Disability
- Paid Holidays
- No Weekends
- Paid Time Off
- Weekly Team Lunches
Why You’ll Love Working With Us:
- Fun & Positive Work Culture – We believe work should be enjoyable! Our team is like family, and we support each other every step of the way.
- Customer-Focused Environment – We take pride in delivering exceptional service and building long-term relationships with our customers.
- Growth & Learning Opportunities – We provide hands-on training to help you grow and succeed in your career.
- Competitive Pay & Benefits – Earn while you learn, with room for advancement!
What You’ll Do:
- Greet customers with a smile and a positive attitude.
- Listen to customers' needs and schedule appointments.
- Work closely with our entire service team to ensure customers receive the best service possible.
- Work with parts vendors and keep invoices organized and initiate returns as needed.
- Keep customers updated on the status of their vehicles and answer any questions.
- Maintain a welcoming, professional, and fun environment for customers and coworkers alike.
- Train to become a high level Service Advisor which includes estimating, parts sourcing and communicating to the customer their vehicles needs and understanding the "why" behind it.
What We’re Looking For:
- A customer service rockstar – retail, hospitality, or call center experience is a PLUS!
- A great communicator – friendly, approachable, and able to explain things clearly.
- Someone with a team-first attitude who thrives in a high-energy, collaborative environment.
- A person who loves helping people and solving problems.
- A strong work ethic and willingness to learn.
No Automotive Experience? No Worries!
About Dave’s Automotive, LLC:
Dave's Automotive is a family owned and operated independent maintenance and repair facility located in Stockertown, PA. We have proudly served this community since 1972 when Dave started the business. Today Dave's is run by Scott (Dave's son) & his wife Christa along with their team of dedicated professionals. Our mission is simple "Auto Repair and Maintenance is Our Profession, Taking Care of People is Our Passion!" Whether it is the customers we serve or the employees we work together with, we always aim to make it a great experience.