What are the responsibilities and job description for the Assistant General Manager position at Dave's Hot Chicken?
Pay Rate: $25 per hour ( Tips & Monthly Bonuses)
Job Type: Full-Time
Company Benefits:
Dave’s Hot Chicken is not only one of the fastest growing restaurant chains in the country, it’s an amazing place to work!
• Earn tips
• Earn monthly bonuses
• 4-day work week
• Health, Dental, Life, & Vision Insurance
• Free meals every shift you work
• Ability to grow and earn promotions
• Company emphasis on work-life balance
Job Description:
• Assist the General Manager as directed
• Effectively plan, organize, and implement all daily operational routines and activities alongside the Shift Leader
• Organize shift schedules for Team Members and monitor attendance, tardiness, and time off
• Assign duties to specific Team Members based on role and skill level
• Understand how each job responsibility impacts Guests, the Team, and overall Restaurant Operations and success
• Greet Guests, record orders, answer questions, and serve food and beverages with a positive and helpful attitude
• Ensure Shift Leaders and Team Members work together with their Teammates to prepare items on the DHC menu while following cooking instructions, safety procedures, and sanitary requirements
• Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc.
• Ensure Restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping, and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
• Handle Guests’ concerns and complaints professionally and calmly to resolve problems
• Understand performance expectations and are aware of performance results
• Provide direction, supervision, and feedback to maintain high levels of productivity and Team morale
• Communicate Shift Leader and Team Member work performance to the Restaurant Management Team and appropriately address performance issues
• Train new and current Team Members
• Balance cash drawers and prepare cash deposits as assigned by the Restaurant Management Team
• Complete all required administrative duties and daily paperwork including required checklists
• Supervise and perform closing and/or opening activities as directed by the Restaurant Management Team
• Establish an environment of trust to ensure honest, open, and direct communication
• Role model and set a positive example for the entire Team in all aspects of business and personnel practices
• Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize
• Restaurant costs; properly uses all products, supplies, and equipment facilities
Job Requirements:
• At least 18 years of age
• Excellent organizational, time management, delegation and problem-solving skills
• Strong attention to detail and ability to multitask
• Effective communication with Team Members and Management Team
• Confident, proactive, and willing to take on challenges
• Flexibility to work various shifts
• Ability to stand for extended periods as needed
• Ability to bend, stoop, and lift if necessary
• Previous Shift Manager/Assistant Management experience preferred
Salary : $25
