What are the responsibilities and job description for the Crew Member/Shift Leader position at Dave's Hot Chicken?
We are currently looking for crew members to join our Bakersfield Dave's Hot Chicken Team! Potential to advance to Shift Lead as well.
The ideal candidate must be able to function in a team-oriented environment, uphold professional standards, be self-motivated, be attentive to detail, and the ability to have fun!
Job Responsibilities vary day to day and may include, but not limited to, the following:
- The Team Member will maintain a fast speed of service, resolve questions and concerns of guests, and follow all safety and security procedures.
- Follow the steps outlined in the DHC Training Program to learn new skills, duties, and responsibilities
- Communicate to their immediate supervisor when additional training guidance and practice is needed
- Understand how each job responsibility impacts guests, employees, and overall restaurant operations
- Greet guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions
- Work together with their co-workers to prepare items on the DHC menu while following cooking instructions, safety procedures, and sanitary requirements
- Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc.
- Ensure restaurant cleanliness daily by clearing tables, sweeping and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
- Handle guests’ concerns and complaints professionally and calmly to resolve problems according to restaurant policy
- Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy
- Are performance-oriented and performance driven; understand performance expectations and are aware of performance results
- Abide to the rules and direction given by the restaurant management team
Requirements
- Current student or high school diploma/GED preferred
- Must be at least 16 years old
- Flexibility to work nights, weekends, and holidays
- Ability to stand for long periods of time and work in a fast-paced environment
- Positive attitude while conducting any and all duties
- Commitment to guest satisfaction
- Effective communicator with co-workers and the restaurant management team
Transportation & accessibility
- Must have reliable transportation to work
- Must have telephone or other reliable method of communicating with supervisor and co-workers
Hours
- Must be able and willing to work flexible hours including opening and closing shifts
- This includes working weekends/nights & holidays whenever necessary
Job Types: Full-time, Part-time
Pay: From $21.00 per hour
Shift:
- Day shift
- Night shift
Experience:
- Quick service & fast food restaurant: 1 year (Required)
Location:
- Bakersfield, CA 93313 (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Ability to Commute:
- Bakersfield, CA 93313 (Required)
Work Location: In person
Salary : $21
