What are the responsibilities and job description for the Retail Sales Associate position at Dave's Tile City?
Summary
As a Retail Sales Associate, you will be essential in delivering outstanding support and ensuring customer satisfaction. Your core skills in communication, data entry, and client services will enable you to effectively address customer inquiries and resolve issues. Preferred skills in bilingual communication and sales will enhance customer interactions, while relevant skills in design will streamline processes. Join our team to make a significant impact on our customers' experiences in a dynamic environment. Learn skills as a Tile specialist, as a trade skill that can benefit anyone in future career plans with math, design, engineering, sales and spatial recognition.
Responsibilities
- Provide exceptional customer support through effective communication and problem-solving skills.
- Assist clients with inquiries and resolve issues promptly while maintaining a high level of professionalism.
- Perform data entry tasks accurately to ensure customer information is up-to-date.
- Utilize bilingual skills to assist a diverse customer base, enhancing overall client satisfaction.
- Collaborate with team members to improve service delivery and achieve sales goals.
- Answering phone.
- Filing paperwork.
- Attention to detail.
- Basic Math
Qualifications
- Strong communication skills, both verbal and written
- Preferred skills customer support and client services experience
- Preferred skills in data entry and computer skills.
- Preferred Bilingual or multilingual capabilities preferred
- Sales experience is a plus
- Excellent phone etiquette and outbound calling skills
- Ability to analyze customer needs and provide effective solutions
- Organization and attention to detail
- Preferred skills in basic math
- Preferred skills in Design
After probationary period is up you will be eligible for an IRA, bonuses and vacation days. Wages are negotiable. Please bring in your resume.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- Paid time off
Shift:
- 8 hour shift
Work Location: In person
Salary : $18 - $20
