What are the responsibilities and job description for the Office Administrator position at David Davis Communications?
Job Title:
Office Administrator
Job Type:
Full Time / Hourly
Company Description:
David Davis Communications is a full-service technology solutions company, founded in 1983. We assist companies or organizations with all aspects of consulting, installation and support of their technology. DDC provides technology solutions in four key areas of technology: Data Networking, Voice, Security and Low Voltage Cabling.
Job Description:
As the Office Administrator, you will work directly with our customers and field technicians by answering their calls, coordinating, and scheduling installations in the field. This is a dynamic role that includes processing purchase orders, including receiving and vendor invoicing, and some functions related to payroll. The right candidate will have multiple years’ experience as an office administrator who is highly organized and can multitask with a winning attitude, excellent customer service and people interaction skills.
Job Responsibilities:
- Create and manage work schedules for technicians, engineers, and other operations personnel
- Place purchase orders for products to be ordered from vendors and process product Returns, including entering and processing vendor invoices
- Answer incoming calls from customers and route to the appropriate parties, while interacting with customers and vendors to provide the highest level of customer satisfaction
- Process customer payments as needed
- Work in conjunction with Project Managers and Sales to build job packets and work timelines
- Manage parts and supplies inventory using ‘just in time’ purchasing methods
- Enter and process employee work hours for payroll purposes
- Other office administration related functions as needed
- Job Qualifications:
- Advanced knowledge of computers, software, and the internet
- Experience with CRM software platforms and ERP platforms a must. QuickBooks experience highly preferred
- 2 Years’ experience as an Office Administrator or similar role
- 2 Years’ experience with Purchasing and Receiving
- Strong background in a customer service role, with a proven ability to provide a high level of customer satisfaction.
- Excellent communications skills
- Excellent organizational skills
- Self-driven and can work independently
- Understand and comprehend industry terminology
- Valid/current PA driver's license
- High School Diploma required
- Associate degree in Accounting, Business, or related discipline preferred.
Physical Requirements:
Ability to sit for long periods of time
Ability to maintain the established work schedule
Ability to lift up to 50 pounds
Job Type: Full-time
Pay: $16.00 - $19.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
Experience:
- Purchasing: 1 year (Required)
- Administrative experience: 1 year (Required)
Work Location: In person
Salary : $16 - $19