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Case Manager - Substance Use Disorders: Crossroads Continuum.

David Lawrence Center
Naples, FL Full Time
POSTED ON 3/8/2025
AVAILABLE BEFORE 5/7/2025

Job Title: Substance Use Disorder (SUD)Case Manager

Location: Naples, Florida

Department: Substance Use Services

Job Type: Full-time

Salary: 39k-55k

Schedule: Standard business hours. Evenings/weekends based on client and program needs

Job Summary:

The Case Manager for Substance Use Disorder (SUD) provides comprehensive support to individuals experiencing substance use issues, helping them navigate available treatment options, access resources, and develop strategies for long-term recovery. This role is central to coordinating care, advocating for clients, and collaborating with community resources to ensure that individuals receive effective, compassionate, and personalized support.

Key Responsibilities:

  • Client Care Planning:
  • Develop individualized care plans that address substance use treatment, mental health support, housing, employment, and other essential needs.
  • Collaborate with clients to set achievable goals for recovery, ensuring alignment with clinical recommendations.
  • Resource Coordination and Referral:
  • Connect clients with appropriate treatment programs, including detoxification, inpatient and outpatient rehabilitation, counseling, and medication-assisted treatment.
  • Coordinate with healthcare providers, mental health professionals, social services, and community organizations to streamline access to resources.
  • Assist clients in obtaining benefits, such as Medicaid, housing assistance, and job training, to support stability in recovery.
  • Ongoing Client Support:
  • Maintain regular contact with clients to monitor progress, address challenges, and adjust care plans as needed.
  • Provide education on substance use disorder, treatment options, relapse prevention, and coping strategies.
  • Facilitate group and individual support sessions as appropriate, fostering a supportive recovery environment.
  • Documentation and Reporting:
  • Maintain accurate and confidential client records in compliance with legal and organizational standards.
  • Document client interactions, progress, and treatment updates in case files and report to supervisors as required.
  • Collaborate with team members and participate in case reviews to ensure quality care.
  • Advocacy and Community Collaboration:
  • Advocate for clients' needs within the healthcare, judicial, and social services systems.
  • Develop and maintain relationships with community partners, including healthcare facilities, shelters, and addiction recovery centers, to enhance resource availability.
  • Promote awareness of substance use disorder and destigmatize addiction within the community.
  • Crisis Intervention:
  • Respond promptly to clients in crisis situations, providing immediate support and referrals to emergency services when necessary.
  • Coordinate crisis intervention services and provide follow-up to ensure clients are stable and supported.

Requirements:

  • Bachelor's degree in Social Work, Psychology, Counseling, or a related field
  • Minimum of 2 years of experience in substance use disorder treatment, case management, or related field.
  • Knowledge of substance use disorders, treatment modalities, mental health issues, and social support systems.
  • Strong interpersonal, organizational, and crisis management skills.
  • Ability to work with clients from diverse backgrounds in a non-judgmental, empathetic manner.
  • Proficiency in documentation and case management software is preferred.

Work Environment:

  • This position may require travel to meet clients in the community or accompany them to services.

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