Front Desk Dental Receptionist

Job Overview
We are seeking an experienced, friendly, and organized Front Desk Receptionist to join our dental clinic team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing various administrative tasks. This role requires a strong understanding of dental terminology and insurance verification processes, as well as proficiency in using phone systems and computerized scheduling software.

Duties

• Greet patients warmly and assist them with check-in and check-out procedures.
• Manage incoming calls and respond to inquiries regarding appointments, services, and insurance information.
• Schedule appointments efficiently using Eaglesoft or similar dental software.
• Verify patient insurance information and assist with any necessary documentation.
• Maintain accurate patient records, ensuring confidentiality and compliance with HIPAA regulations.
• Process payments and handle billing inquiries related to medical billing.
• Assist in managing the office's daily operations to ensure a smooth workflow.
• Collaborate with dental staff to ensure optimal patient care and satisfaction.

Experience

• Previous experience as a dental receptionist is required.
• Familiarity with ICD-10 coding, dental terminology, and insurance verification processes is highly desirable.
• Proficient in 10 key typing for efficient data entry tasks.
• Experience using phone systems and computerized scheduling software is essential.
• Strong organizational skills with attention to detail to manage multiple tasks effectively.
• Excellent communication skills, both verbal and written, to interact professionally with patients and staff.

Join our dedicated team where your contributions will make a difference in the lives of our patients!

Job Type: Full-time

Expected hours: 32 – 40 per week

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Work Location: In person