What are the responsibilities and job description for the Seasonal/Temporary Sales Professional (Brand Ambassador) | Glendale position at David Yurman?
Overview
The Seasonal / Temporary Brand Ambassador will promote the company’s image in a positive manner to customers by delivering a superior customer service experience. They will support sales through handling walk in clients on the sales floor, gaining product knowledge, and maintaining full compliance with the operating standards, policies and procedures of David Yurman.
The David Yurman Glendale Seasonal / Temporary Brand Ambassador will be accountable for the following key deliverables :
Responsibilities
Sales and Service
Maximize all selling opportunities to achieve team’s sales targets
Create a positive and rewarding client experience, that is warm and hospitable in all customer interactions
Provide exceptional customer service by ensuring that the customer takes priority
Remain current and knowledgeable of industry trends, to determine opportunities to maximize sales within the market
Clientele Development
Identify and exceed all customer needs and expectations
Utilize available marketing tools and technologies to build relationships and new business
Collect meaningful customer data for the purpose of building relationships and personalizing future client development opportunities
Seasonal Sales Support
Assist with daily inventory counts
Answer and properly direct all incoming calls
Ensure visual merchandising and housekeeping standards reflect current visual guidelines and priorities
Partner with support team in the repair process and follow up on customer communication
Assist with cleaning of client jewelry
Assist with delivery procedures
Assist with ad hoc operational requests throughout the store
Part-time temporary position may continue through January 2025
Teamwork
Be aware of the impact of behavior on others
Demonstrate a flexible approach, responding positively to any reasonable request
Qualifications
Demonstrate strong verbal and written communication skills
Possess computer skills to operate our retail POS system, and MS Office Programs such as Word, Excel, and Outlook.
Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.).
Flexibility to work non-traditional hours, including days, nights, weekends and holidays
The expected hourly rate for this role is $20-$23 / hour, plus commission.
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