Title: Medical Office Assistant- WIC Lab

Type: Full-Time/Benefits

Department: Health Department

Location: Lexington

Salary Range: Grade 60

Starting salary based on qualifications and experience.

General Statement of Duties

The purpose of this position is to provide lab services and clerical support to the WIC Division. This includes lab duties, registration, eligibility, appointments, providing low risk education, and the securing and issuance of eWIC cards and participant benefits and materials.

Illustrative Examples of Work

- Collects medical data (height, weight, hemoglobin) needed for assessment of eligibility for WIC Program and record.

- This position is responsible for maintaining equipment used for all laboratory collections, maintaining cleanliness of the laboratory workspace and keeping inventory of lab supplies.

- This position performs the major duties of Office support including making appointments, determining eligibility, issuing eWIC cards and benefits; voter’s registration; delivering and recording low- risk education mini-lessons; transfer of certification; collect, assembly and delivery of materials to client pick-up areas; curbside delivery of WIC materials to clients as needed. May provide education about WIC as needed in the community.

- Maintain inventory of WIC owned breast pumps, track issuance, clean and store pumps returned according to agency policy.

Recruitment and Selection Guidelines

Knowledge, Skills and Abilities

- Some knowledge of the principles and practices of patient care and techniques of practical nursing.

- Some knowledge of common health and safety precautions in working in local health departments.

- Ability to work with staff and patients, under supervision, as set up by departmental policies.

- Ability to maintain clerical records and to compile reports from these records.

- Ability to use sound judgment and empathy in dealing with patients.

- Ability to follow oral and written instructions.

Physical Requirements

This position will be able to physically perform the basic life operational support functions of stooping, kneeling, reaching, walking, lifting, fingering, talking, hearing and repetitive motions. This position must be able to perform sedentary work exerting up to 20 pounds of force occasionally and /or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Education and Experience

High school or General Educational Development diploma, completion of a one-year formal training course in medical office assisting at a community college or technical institute; or High school or General Educational Development diploma and a combination of one year of clerical and health/dental related experience; or an equivalent combination of education and experience.

Licenses and Certifications

- Valid North Carolina Driver License.