What are the responsibilities and job description for the Continuing Education Registration Specialist position at Davidson-Davie Community College?
Salary : $32,734.00 - $42,555.00 Annually
Location : Thomasville, NC
Job Type : Full-time Staff
Job Number : CERS24
Department : Workforce & Community Engagement
Opening Date : 12 / 17 / 2024
Closing Date : Continuous
Be part of something big.
Davidson-Davie Community College is an award-winning institution known for its commitment to excellence and student success. We are dedicated to providing high-quality education designed to prepare students to live and work in an increasingly interconnected world. To this end, we celebrate the value of a diverse faculty and staff and encourage applicants from diverse backgrounds to apply. Davidson-Davie faculty and staff are passionate about equity and our responsibility to work with each unique student to support them in successfully attaining their goals.
Our benefits and other resources make it possible to excel both professionally and personally. We are a dynamic community that supports and celebrates the success of all of its members. The future is here!
What you'll do on a typical day
The Continuing Education Registration Specialist serves all of the Continuing Education programs with class registration and payment processes. The position collaborates with the business office and continuing education leadership to ensure accurate records and payments. The Registration Specialist reports to the Dean of Workforce and Community Engagement and has the following specific responsibilities :
- Processes Continuing Education (non-credit) course registrations and payments utilizing the current computer system.
- Responds in a timely manner to inquiries by students, faculty, and staff.
- Assists students with online registration processes.
- Answers calls to the Continuing Education phone lines and greets individuals seeking assistance.
- Reviews registration reports on a regular basis to ensure information is accurate and updated.
- Reconciles payments collected with current computer systems and submits reports and payments to the Business Office daily.
- Fields student inquiries and communicates with Business Office regarding refunds for dropped or canceled courses.
- Works collaboratively with other support staff to develop cross-training opportunities and knowledge sharing.
- Supports the mission, vision, and values of the College and attends College events and meetings.
- Performs other duties as assigned.
Your attributes
Required :
Preferred :
Work environment
ADA requirements for this position include critical thinking skills with the ability to process information and exercise good judgment; ease of mobility within the work environment and other areas of campus and College locations; travel between campus locations may be required; and effective use of all forms of communication (oral, auditory, visual), including use of computers.
A climate controlled, contact center environment - filled with amazing people, incredible students and career opportunities.
DISCLAIMER : The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.
Salary : $32,734 - $42,555