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Continuing Education Registration Specialist

Davidson-Davie Community College
Lexington, NC Full Time
POSTED ON 1/12/2025
AVAILABLE BEFORE 4/8/2025

Salary : $32,734.00 - $42,555.00 Annually

Location : Thomasville, NC

Job Type : Full-time Staff

Job Number : CERS24

Department : Workforce & Community Engagement

Opening Date : 12 / 17 / 2024

Closing Date : Continuous

Be part of something big.

Davidson-Davie Community College is an award-winning institution known for its commitment to excellence and student success. We are dedicated to providing high-quality education designed to prepare students to live and work in an increasingly interconnected world. To this end, we celebrate the value of a diverse faculty and staff and encourage applicants from diverse backgrounds to apply. Davidson-Davie faculty and staff are passionate about equity and our responsibility to work with each unique student to support them in successfully attaining their goals.

Our benefits and other resources make it possible to excel both professionally and personally. We are a dynamic community that supports and celebrates the success of all of its members. The future is here!

What you'll do on a typical day

The Continuing Education Registration Specialist serves all of the Continuing Education programs with class registration and payment processes. The position collaborates with the business office and continuing education leadership to ensure accurate records and payments. The Registration Specialist reports to the Dean of Workforce and Community Engagement and has the following specific responsibilities :

  • Processes Continuing Education (non-credit) course registrations and payments utilizing the current computer system.
  • Responds in a timely manner to inquiries by students, faculty, and staff.
  • Assists students with online registration processes.
  • Answers calls to the Continuing Education phone lines and greets individuals seeking assistance.
  • Reviews registration reports on a regular basis to ensure information is accurate and updated.
  • Reconciles payments collected with current computer systems and submits reports and payments to the Business Office daily.
  • Fields student inquiries and communicates with Business Office regarding refunds for dropped or canceled courses.
  • Works collaboratively with other support staff to develop cross-training opportunities and knowledge sharing.
  • Supports the mission, vision, and values of the College and attends College events and meetings.
  • Performs other duties as assigned.

Your attributes

Required :

  • Associate Degree in Accounting, Business, or related field required (or significant progress toward the degree with an anticipated graduation date within a year).
  • Or High School Diploma or GED with related work experience including Computer and Customer Service Skills.
  • Preferred :

  • Ability to use critical thinking and problem solving skills in assessing needs, planning, making data informed decisions, and evaluating results.
  • Strong interpersonal, organizational, and communication skills.
  • Ability to organize work, set priorities, and distinguish between the important and the urgent.
  • Computer competencies for collecting and storing data, preparing reports, and analyzing and disseminating information.
  • Ability to work effectively and collegially with others in a team environment toward a shared vision.
  • Experience with data management
  • Familiarity with and appreciation for the mission of a comprehensive community college
  • Work environment

    ADA requirements for this position include critical thinking skills with the ability to process information and exercise good judgment; ease of mobility within the work environment and other areas of campus and College locations; travel between campus locations may be required; and effective use of all forms of communication (oral, auditory, visual), including use of computers.

    A climate controlled, contact center environment - filled with amazing people, incredible students and career opportunities.

    DISCLAIMER : The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

  • State Health Plan Insurance
  • Employee-only basic dental coverage at no cost
  • 20,000.00 life insurance provided at no cost
  • Employer contributions to the Teachers' and State Employee Retirement System
  • Optional benefits include vision, telemedicine, cancer, life, flexible spending accounts, etc.
  • Supplemental retirement plans include 401k, 403b, and 457
  • Longevity pay with ten qualifying years of state service
  • 12 Paid holidays per year
  • Sick leave, personal observance leave, vacation leave and / or personal leave
  • Salary : $32,734 - $42,555

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