What are the responsibilities and job description for the Customer Service Representative position at Davidson's?
Do you have a passion for customer service with a keen attention to detail and desire to be a part of a fast-growing and dynamic industry? If so, we encourage you to explore joining our team where you will receive excellent compensation and a comprehensive benefits package.
Davidsons is a 90 years young innovative leader in firearms distribution recognized for our excellence in customer service, product offerings, and financial stability.
Customer Service Position Overview
Davidsons is currently seeking a full-time, in-house, Customer Service Representative to join our Sales Administration Department and hardworking team in Prescott, Arizona!
Customer Service Responsibilities include
Handling incoming customer service calls and relaying information to Sales Management for feedback responses
Creating, running, and troubleshooting various reports and data sets
Recording and documenting procedures
Customer Service Pay & Benefits
Davidsons is a business casual environment that offers a generous benefits and compensation package. The starting pay for the Customer Service will be $19 p / hour in addition to voluntary benefits which include family Medical, Dental, and Vision coverages as well as supplemental life insurance, flexible spending accounts, short-term / long-term disability plans, pet insurance, cash benefit plans, and a 401(k) retirement plan with a generous match!
About Davidsons
Founded in 1932, Davidsons has grown into one of the nations top wholesalers of firearms and related products. Headquartered in Prescott, Arizona it proudly distributes over 90 brands of firearms and related products to dealers nationwide through is North Carolina and Arizona distribution facilities.
Davidsons is an equal opportunity employer, dedicated to promoting a culturally diverse workforce. All qualified applicants will receive consideration for employment without regards to race, color, religion, gender, or national origin.
All offers of employment are conditional on candidates being at least 21 years of age and able to pass pre-employment drug testing and a criminal background check.
To apply for this position, reply to the ad with your cover letter and resume via email to hr@davidsonsinc.com.
To learn more about career opportunities at Davidsons, click on the EMPLOYMENT link on GalleryofGuns.com
Requirements
Ideal Customer Service Candidate Would Possess
Excellent oral and written communication skills business style writing
An upbeat and positive interpersonal demeanor
Self-motivated problem solving abilities to identify on conquer job challenges
Creativity and critical thinking skills
A demonstrated ability for planning and organization skills, handling multiple tasks, and working in a fast-paced environment
The ability to communicate in a professional and articulate manner with contacts at all levels
Strong computer skills including Microsoft Office Excel, Outlook, and Word
A strong attention to detail with double-checking and follow through as a standard
Ability to work overtime as needed
Salary : $19
