Job Description
Job Description
Title : Facility Supervisor - Cleaning
Purpose : This position is directly responsible to oversee and coordinate cleaning services for all passenger and employee facilities owned and operated by WeGo Public Transit. The candidate will be responsible for assigning routine tasks, reoccurring projects, and goals to assigned staff members; as well as documenting, submitting, and maintaining those records. This position reports to the Transit Stop Manager. Facility locations are 130 Nestor Street, 430 Myatt Drive, 400 MLK Jr. Blvd., 3812-C Hillsboro Pike, Nolensville Pike @ Welshwood Drive, and 2519 Clarksville Pike - the Rip Patton North Nashville Transit Center.
Job Duties :
- Supervises Service Island Staff and Vehicle Cleaning Staff for the WeGo Transit fleet.
Assigns / Schedules work to be performed.
Ensure all assigned workspaces are maintained in a clean and safe fashion.Ensures compliance with the Labor Agreement.Schedules and ensures proper completion of all special requests / events.Provides instruction and assistance as necessary.Inspects work performed to ensure that all assets meet the criteria set forth by WeGo Public Transit.Coaches, trains, and motivates crew members as well as counsels and recommends discipline.Ensures Clean and Fueled Revenue FleetEnsures all vehicles are cleaned routinely in accordance with the cleaning schedule.
Maintains the surfaces are clean and free of debris and oil by routine sweeping, scrubbing, and pressure washing as required.Performs Quality Assurance Inspections and observations. Provides feedback to Service Lane and Vehicle Cleaning Staff to improve efficiency and quality of work.Take care of customer complaints.Custodial StaffAssigns unanticipated, routine, and project cleaning tasks to appropriate staff members.
Creates schedules and maintains daily, weekly, monthly, quarterly, bi-annual, and annual tasks.Trains staff in custodial methods, procedures, and proper operation of equipment.Records personnel data on specified forms and in specific programs.Orders supplies and anticipates company needs ensuring timely delivery of supplies.Processes appropriate invoices for custodial supplies, facilities equipment, and WeGo Transit Centers office supplies.Coordinates cleaning and setup of furniture for WeGo meeting rooms and offsite venues.Reports on facility & equipment condition, and assets.Understand and comply with the agency’s Collective Bargaining Agreement.Work Schedule : TBD.Inspects and approves the work performed by assigned personnel.Initiates, recommends, and implements process improvements to meet changing situations and to improve the overall efficiency of the service crew.Must be able to write, implement, and enforce SOP’s.Maintains close contact and cooperates with the other sections of Maintenance and the Operations Department.Actively monitors and reports issues found on fleet vehicles as well as facilities.Performs other duties as assigned.The principal duties are intended to describe those functions that are essential to the performance of this job and must be performed unaided or with the assistance of a reasonable accommodation. Other responsibilities are those functions which are considered incidental or secondary to the overall purpose of the job. This job description does not imply that the above are the only duties assigned to the position. Employees may be required to perform any other job-related duties as requested by management.
Physical Requirements with or without reasonable accommodations :
Sitting, standing, lifting to 50lbs, reaching, walking, talking, writing, carrying up to 35lbs, grasping, holding, clarity of vision, speaking, listening and repetitive motion of hands.Must be able to operate office equipment, including but not limited to telephone system, computer system, printer, copy machine, facsimile machine, and adding machineOther requirements :
High level communication skills, Bilingual (Spanish) preferredAbility to work with the General Public and Governmental AgenciesMust have a basic knowledge of cleaning techniquesExperience in data analysis and inventory controlMust have basic knowledge of payroll / timecard systemsMust possess knowledge of MS Office (Work, Excel, Outlook).Understand and carry out detailed written or verbal instructionsReport to work as needed to maintain the integrity of WeGo facilities and operations during special events, holidays, etc.Ability to work assigned schedule and work overtime as neededRespond to emergency situations (such as reporting to work early / staying late due to bad weather)Practice good customer service skillsMeet required deadlinesMust possess integrityMaintain confidentialityHave good problem-solving skillsAbility to compose written documentWork with little supervisionMaintain effective working relationship with all staffThe successful candidate must be able to effectively lead assigned union personnel and manage the Memorandum of Agreement between David Transit Organization and The Amalgamated Transit Union to maintain a good working relationship with the union.
