Project Controls and Special Projects Admin.

Title: Project Controls and Special Projects Administrator

Purpose: This position will serve as the Systems Administrator for Oracle Unifier Project Controls, including system configuration, staff training/support, process development, user rights administration, Vendor administration, and first-level support. This role will be responsible for ensuring that the Project Controls platform is being effectively used by Project Managers, Procurement, Grant Administrator, and Accounting and that the tool provides meaningful outputs for department heads while supporting the development and maintenance of the MTA and RTA Capital Spending Plans. In addition, this position will provide project management support to the Enterprise Systems Manager as needed for various technology-focused projects.

Reports to: Enterprise Systems Manager

Essential Duties and Responsibilities:

• With the Engineering Department, coordinate the successful implementation and deployment of Project Controls within the agency
• Work directly with the system vendor to identify and address issues during and after implementation, including entering and tracking support tickets with the vendor and escalating issues as necessary
• Perform comprehensive system testing, including integration testing with related systems
• Coordinate with various departments to understand requirements and make configuration changes to support these requirements
• Onboard new users into the system, setting up login credentials and permissions and providing basic training
• Ensure the accuracy of data inputs within the Project Controls system, auditing information and meeting with staff to address data quality issues as needed
• Develop and maintain custom reports, including using system data for purposes of project progress monitoring and Capital Spending Plan development
• Serve as Deputy Project Manager on major technology projects in support of the Enterprise Systems Manager and Deputy Chief Operating Officer for Operations Systems
• Develop and maintain SOPs and business processes within Project Controls
• Update training materials
• Coordinate business continuity and disaster recovery preparation as related to Project Controls
• Provide vendors with training and manage system access

The primary job functions are intended to describe those functions that are essential to the performance of this job, with or without reasonable accommodation. Position works in an environment where there is some exposure to dust, noise, and temperature. May be moderately exposed to unpleasant working conditions to include, dust, noise, temperature, weather, petroleum products, and chemicals. While at the MTA/RTA operating facilities, incumbent should observe all policies and procedures, safety precautions and regulations, using all protective clothing and devices provided.

Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. This employee may perform other duties as assigned.

Knowledge and Skills Required

• Project Management experience, including using project management software (Oracle Unifier preferred but not required)
• Experience as an advanced user or system administrator for specialized software applications
• Knowledge of Information Technology best practices
• Experience managing a budget, especially for capital expenditures
• Preferred knowledge of public/government sector and public transportation operations
• Software training and/or technical support experience

Minimum Job Requirements

Bachelor’s degree or equivalent in Business or Public Administration, Project Management, Accounting, Information Technology, Data Analytics/Data Science, or related field. Two or more years’ experience working in public transportation, or two or more years’ experience working in the public or private sector in an Information Technology or Project Management capacity. Project Management Professional (PMP) or equivalent certification preferred but not required.

Classification under Fair Labor Standards Act: Exempt