What are the responsibilities and job description for the Part Time Receptionist position at Davies Claims North America?
About Us
At Davies, we get it... you are not just looking for a job, you are looking to build a life and a career. We believe in our people and realize that our success is a direct result of creating a learning atmosphere, leadership opportunities, and promoting from within. We believe that engaging in corporate social activities and working together as a team is a vital part of the Davies culture.
With a multinational global team, Davies Group is a specialist professional services and technology firm working in partnership with leading insurance, highly regulated, and global businesses. At Davies Group, we help clients to manage risk, operate core business processes, and to transform and grow. We deliver operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation, and change management.
Are you looking for a company that is Dynamic and Innovative where the employees are Connected and Succeed Together? If so, Davies may just be the right choice for you.
Job Overview
Davies Claims North America is looking for a Part Time Receptionist to work in our Lakewood Ranch, FL office. Reporting to the Clerical Supervisor, you will welcome guests upon arrival, maintain a professional demeanor, and answer calls in accordance with established procedures.
To be successful in this role, you need to have excellent written and verbal communication skills conducted in a timely manner. You must be proficient with Microsoft Office Suite (Word, Outlook, and Excel) and demonstrate the ability to enter data correctly. Additionally, you will need to be capable of learning and/or utilizing internal telephone systems, e-Fax, printer, copier, and a scanner.
This role is a part-time, in-office position based in Lakewood Ranch, FL.
Responsibilities and Duties
- Answer calls in accordance with established procedures
- Maintain a professional demeanor
- Welcome guests upon arrival
- Maintain security procedures to ensure a secure building
- Manage daily reception calendar
- Process messages
- Update reception screen
- Forward calls to the appropriate person or branch
- Monitor visitor log
- Monitor the employee sign out sheet
- Monitor Subpoena log
- Index OJCC faxes
- Prepare daily checks for mailing
- Support Clerical Department with special projects as needed
- Exhibit company values of We are Dynamic, We are Innovative, We are Connected, and We Succeed Together
- Perform other duties as assigned
Experience and Qualifications
Required
- Excellent communication, verbal and written, skills conducted in a timely manner
- Proficient with Microsoft Office Suite especially Word, Outlook, and Excel
- Demonstrate significant ability to enter data correctly
- Capability of utilizing internal telephone systems, e-Fax, printer, copier, and a scanner
Knowledge, Skills, and Abilities
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Exceptional capability to multi-task and prioritize with excellent organization and documentation skills in a fast-paced, dynamic work environment
- Excellent team player with interpersonal skills
- High level attention to detail and problem-solving skills
- Capable of working collaboratively and independently with minimal supervision
- Exhibit discretion with sensitive and confidential information
- Display a comfort level working with key people at all levels within an organization
Essential Requirements
- Must have US work rights
- Must speak English
- Excellent communication, verbal and written, skills conducted in a timely manner
- Proficient with Microsoft Office Suite especially Word, Outlook, and Excel
- Demonstrate significant ability to enter data correctly
- Capability of utilizing internal telephone systems, e-Fax, printer, copier, and a scanner
Other Duties
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the individual for this job and are subject to change with or without notice.
Diversity and Inclusion
Davies is committed to being a diverse and inclusive workplace. We welcome candidates of all genders, gender identity and expression, neurodiversity, sexual orientation, disability, physical appearance, body size, race, age, nationality, and belief (or lack thereof).
Rewards and Recognition
We embrace innovation and run an annual competition available for all colleagues to submit their ideas. The top finalists travel to the current year’s competition site where they pitch their ideas to our investors. The winner receives funding to bring their idea to life and the runners up receive a reward for their involvement. Some of our colleagues have moved across into brand new positions to further develop their ideas/projects!
Benefits
- Paid Time Off, Sick Leave, and Paid Holidays
- Amazing Executive and Senior leadership as well as fabulous colleagues
Position Type, Work Environment and Physical Demands
This is a part-time, hourly, non-exempt position that operates in the Lakewood Ranch, Florida office routinely using standard office equipment such as computers, phones, printers, photocopiers, and scanners and requires prolonged periods of sitting at a desk while working on a computer. While performing the duties of this job, the individual will be required to regularly hear and talk. This is a largely sedentary role requiring the ability to sit at a desk, reach outward, use a phone, have use of fingers to operate office equipment such as a keyboard, mouse, phone, printer, copier, and to reach above the head, bend, or stand as necessary.
Location
Davies Claims North America is currently able to support employees residing in the following US locations: Lakewood Ranch, FL, and surrounding areas (Sarasota/Bradenton, FL). If you live in—or are willing to relocate at your own expense to—any of the listed locations, we look forward to your application! If there is a required or preferred location for an open role, it will be listed in the job description. Should your state not be listed, please visit https://davies-group.com/location/ to locate a subsidiary near you.
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