What are the responsibilities and job description for the Claims Representative II position at Davies Group Ltd?
About Us
At Davies, we get it... you are not just looking for a job, you are looking to build a life and a career. We believe in our people and realize that our success is a direct result of creating a learning atmosphere, leadership opportunities, and promoting from within. We believe that engaging in corporate social activities and working together as a team is a vital part of the Davies culture.
With a multinational global team, Davies Group is a specialist professional services and technology firm working in partnership with leading insurance, highly regulated, and global businesses. At Davies Group, we help clients to manage risk, operate core business processes, and to transform and grow. We deliver operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation, and change management.
Are you looking for a company that is Dynamic and Innovative where the employees are Connected and Succeed Together? If so, Davies may just be the right choice for you.
Job Overview
Davies Claims North America is looking for an experienced Claims Representative II to handle managing, investigating, and resolving of serious claims involving minor property damage and complex bodily injury claims filed against the Maryland Transit Administration (MTA). Reporting to the MTA Claims Supervisor and / or other designated officials, you will manage a caseload of approximately 150-175 individual case files, some with multiple claimants, arising from MTA operations.
To be successful in this role, you will need to have a high-level attention to detail, display superb problem-solving skills, and exhibit discretion with sensitive and confidential information. You must have a high school diploma or possess a high school equivalency certificate, and must have at least two years of experience investigating, settling, and handling automobile property damage, bodily injury, and general liability claims. Additionally, you must demonstrate an exceptional capability to multi-task and prioritize with excellent organization and documentation skills in a fast-paced, dynamic work environment. This role is a full-time, hybrid position at the Maryland Transit Administration based out of Baltimore, MD.
Responsibilities and Duties
- Manage a caseload of approximately 150 claim files, some with multiple claimants, pertaining to MTA operations liability
- Perpetual evaluation of reserves for property damage and / or bodily injury claims with exposures of $25,000 or greater (subject to change)
- Investigating claims, issuing timely reports, completing thorough diary reviews, managing litigation, and demonstrating excellent organizational skills
- Exhibit company values of We are Dynamic, We are Innovative, We are Connected, and We Succeed Together
- Perform other duties as assigned
Experience and Qualifications
Required
Preferred
Knowledge, Skills, and Abilities
Essential Requirements
Other Duties
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the individual for this job and is subject to change with or without notice.
Diversity and Inclusion
Davies is committed to being a diverse and inclusive workplace. We welcome candidates of all genders, gender identity and expression, neurodiversity, sexual orientation, disability, physical appearance, body size, race, age, nationality, and belief (or lack thereof).
Rewards and Recognition
We embrace innovation and run an annual competition available for all colleagues to submit their ideas. The top finalists travel to the current year's competition site where they pitch their ideas to our investors. The winner receives funding to bring their idea to life and the runners up receive a reward for their involvement. Some of our teammates have moved across into brand new positions to further develop their ideas / projects!
Benefits
Position Type, Work Environment and Physical Demands
This is a hybrid, full time, salaried, exempt position that predominantly operates from a professional office and home-based environment routinely using standard office equipment such as computers, phones, printers, photocopiers, and scanners and requires prolonged periods of sitting at a desk while working on a computer. While performing the duties of this job, the individual will be required to regularly hear and talk. This is a largely sedentary role requiring the ability to sit at a desk, reach outward, use a phone, have use of fingers to operate office equipment such as a keyboard, mouse, phone, printer, copier, and to reach above the head, bend, or stand as necessary.
Location
Davies Claims North America is currently able to support employees residing in the following US locations : Baltimore, MD, and surrounding areas (except for Washington, D.C.). If you live in-or are willing to relocate at your own expense to-any of the listed locations, we look forward to your application! If there is a required or preferred location for an open role, it will be listed in the job description. Should your state not be listed, please visit to locate a subsidiary near you.
LI-HYBRID
LI-NP1
Salary : $25,000
