What are the responsibilities and job description for the Field Adjuster - (Pensacola, FL) position at Davies Group?
Our Story
Imagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America , we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors.
What’s in Store
Davies Claims North America is looking for an experienced Field Adjuster to investigate and evaluate losses while developing a plan of action to bring claims to a proper resolution in a timely manner, as well as meeting the guidelines and needs of the client. Reporting to the Branch Manager, you will complete field assignments in accordance with company standard performance timeframes and as specified by any client benchmarks.
To be successful in this role, you must possess superior time management skills with the capability of working with and meeting deadlines, demonstrate high level attention to detail and problem-solving skills, and be proactive and independent while taking initiative with consistent follow through. You must have at least 3 to 5 years of property adjusting experience, have a valid driver’s license, and possess and maintain a Florida Adjuster’s License. Additionally, you will need to exhibit the exceptional capability to multi-task and prioritize with excellent organization and documentation skills and utilize discretion with sensitive and confidential information. This role is a full-time, home- and field-based position that will require travel at times.
Responsibilities and Duties
- Carry a technical case load of claim assignments
- Complete field assignments in accordance with company standard performance timeframes and as specified by any client benchmarks
- Manage time and assignment caseloads with the objective of providing a quality work product as well as meeting invoicing goals, as outlined in the adjuster's Performance Evaluation and Goals
- Investigate claims to determine liability and potential exposure
- Focus investigation of property losses to determine the origin and cause of the loss
- Take recorded statements for all type of claims focusing on securing factual information necessary to effectively adjust the claim being investigated
- Prepare written estimates for repairs utilizing computer based estimating software including Xactimate or any other software as delegated by the Branch Manager
- Draft Reservation of Rights letters and / or Coverage Denials as necessary
- Make recommendation of payment based upon facts as determined during the investigation of the claim assignment
- Nurture and maintain good relations with all clients
- Maintain necessary licensing in good standing and obtain any continuing education certification as required by the licensing state(s)
- Exhibit company values of We are Dynamic, We are Innovative, We are Connected, and We Succeed Together
- Perform other duties as assigned
This position will require some travel within a 2 hour radius of Pensacola, FL.
Your Expertise, Skills, and Abilities
Benefits
At Davies North America, we are dedicated to supporting the well-being and future of our qualifying employees. Our comprehensive benefits package includes :
Diversity and Inclusion
Davies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard.
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