What are the responsibilities and job description for the DME CSR/Documentation Specialist position at Davies Pharmacy?
We are a busy independent community pharmacy seeking Customer Service Representatives for our medical equipment department. Must be flexible, and customer service oriented.
Job Description DME CSR:
- Expedites DME prescription processing by performing all duties necessary and allowable, by policy or law.
- Answers incoming customer service calls.
- Completes and processes third-party documents.
- Ability to analyze and review insurance requirements.
- Understanding insurance copays, payments, and deductibles.
- Ability to verify insurance benefits.
- Communicates with customers regarding balance due.
- Maintains incoming faxes and distributes to appropriate department.
- Review outstanding accounts receivable reports.
- Sets up new patient/client files.
- Service walk-in customers.
- Develops and maintains a working knowledge of current Medicare, Medicaid, and private insurance regulations.
Part time position available. Must be available on Saturday's. The ideal candidates are highly motivated self-starters with the ability to multi-task, strong attention to detail, a desire to learn, able to communicate with diverse personalities, and have a working knowledge of insurance companies. Previous experience with ostomy, urological, wound care, diabetic supplies, compression stockings, and mobility assistive equipment is preferred. On sight training is available. Salary based on experience.
Job Type: Part-time
Pay: $12.00 - $15.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Weekends as needed
Work Location: In person
Salary : $12 - $15
