Secretary II-Receptionist (7.5 hrs/day; 261 days/year)

JOB DETAILS

Job Class Description: Secretary II

Class Code: 7771

Job Title: Receptionist

Supervisory Responsibilities: None

Position Type: FULL-TIME

FLSA Classification: Non-Exempt

Reports To: Assistant Superintendent for Human Services

*Location: VARIES BASED ON ASSIGNMENT

Compensation:

Commensurate with salary range on the DCPS salary schedule for 7771

Hours Per Day: 7.5 hours

Contracted Days: 261 days

QUALIFICATIONS

Required: Any combination equivalent to:  high school diploma, G.E.D. Certificate or demonstrated progress toward obtaining a G.E.D. as required by Kentucky law and minimum one year responsible clerical experience.

Knowledge Of:

· Personnel office methods, practices and procedures.

· District organization, operations, policies and objectives relating to personnel activities.

· Applicable laws regarding assigned personnel activities.

· Record-keeping techniques.

· Oral and written communication skills.

· Telephone techniques and etiquette.

· Correct English usage, grammar, spelling, punctuation and vocabulary.

· Interpersonal skills using tact, patience and courtesy.

· Area college/university programs

· District personnel policies and procedures.

· Practices and procedures related to certificated employment.

· Methods of data collection and analysis.

· Microsoft and Google Suites

· Principles and techniques of recruitment and selection of personnel.

· Operation of a computer terminal and data entry techniques.

JOB DESCRIPTION

Job Summary:

Operate a telephone switchboard at district office and perform receptionist and clerical duties.  Act as initial point of contact for the public, parents, and visitors. Provide exceptional customer service to foster a friendly and helpful environment.

Essential Functions, Duties and Responsibilities:

· Assist with assigned personnel duties.

· Perform a variety of clerical work as assigned including posting and maintaining records, typing and duplicating materials, receiving, sorting and distributing mail, preparing bulk and certified mail and maintaining postage records; assist other offices with a variety of clerical duties as directed.

· Greet, screen and direct visitors to appropriate departments; provide routine information to the public.

· Prepare, duplicate, assemble and distribute materials; maintain telephone personnel directory as assigned.

· Provide information and assistance in person, on the phone, or e-mail to assist and direct people appropriately.

· Maintain current knowledge of district wide events and procedures.

· Provide exceptional customer service to all callers and visitors creating and welcoming and friendly environment.

· Maintain records and files appropriately.

· Collaborate with other personnel department staff to meet common department goals.

· Cross-train in other areas of personnel to assist when necessary.

· Learn and proficiently use HR systems.

· Maintain the security of confidential materials and information.

· Appropriately apply rules and related procedures.

· Independently problem-solve and determine appropriate action within defined guidelines.

· Communicate effectively both orally and in writing.

· Establish and maintain cooperative and effective working relationships with others.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Location, duties, responsibilities may be altered to meet the needs of the district.

Successful completion of post-offer, pre-employment screenings are required as a contingency of employment.

*Contracts are with the district of Daviess County Public Schools-not with individual locations. Location assignments are subject to change.

TERMS OF EMPLOYMENT

1. Classified employee with year-to-year contract until continuing contract is granted
2. Participates in Kentucky Public Pension Authority (KPPA)

Evaluation:

Performance of this job will be evaluated in accordance with provisions of the Board’s policy on evaluation of classified personnel. The evaluation will be conducted by the Assistant Superintendent for Human Services.

Date of Last Revision: 11.14.22