What are the responsibilities and job description for the Site Supervisor position at Davinci Micro Fulfillment?
Job Summary:
The Fulfillment Center Site Supervisor oversees daily fulfillment operations, ensuring smooth and efficient execution of processes from receiving to shipment of goods.
This role requires effective team management, adherence to industry standards, and the ability to maintain high performance metrics. The Site Supervisor will play a pivotal role in optimizing processes, ensuring compliance, and maintaining a safe, clean, and organized environment that meets business and client needs.
Key Responsibilities:
Team Supervision: Lead and monitor team performance, directing all aspects of receiving, storing, and shipping goods. Support and guide staff to achieve efficiency and accuracy in all warehouse operations.
Staff Scheduling and Management: Create schedules that accommodate vacation, holiday coverage, and other shift fill-ins. Plan cross-functional work roles, appropriately assign tasks, and appraise performance outcomes.
Process Optimization: Implement and enforce operational policies and procedures that drive productivity, quality, and cost efficiency. Continuously seek to improve processes for optimal performance.
Compliance and Safety: Ensure strict adherence to warehousing, handling, and shipping regulations, maintaining the highest standards of health, safety, hygiene, and security within the facility.
Inventory Control: Oversee stock management and ensure data consistency across systems by reconciling inventory and implementing checks for accuracy.
Client and Vendor Relations: Serve as the point of contact for clients, suppliers, and transportation companies to support operational requirements and foster positive relationships.
Performance Metrics Management: Drive fulfillment center operations to consistently meet or exceed the following key performance indicators:
- Inventory Accuracy: Exceed 98%.
- Dock-to-Stock Time: Complete within 24 hours.
- On-Time Order Shipment: Achieve over 98%.
- Order Accuracy: Maintain greater than 98%.
Special Projects: Accept additional responsibilities or lead special projects as requested to support business goals and continuous improvement initiatives.
Preferred Qualifications:
Education: Bachelor’s degree in Logistics, Supply Chain Management, or a related field, or equivalent relevant experience.
Experience: Minimum of 3-5 years of supervisory experience within a fulfillment or warehouse setting, with a proven record of achieving performance metrics.
Skills:
- Strong leadership abilities with a focus on staff development and team-building.
- Exceptional organizational skills with an aptitude for planning and managing multiple priorities.
- Proficiency in warehouse management software and inventory control systems.
- Effective communication and interpersonal skills to liaise with a range of stakeholders.
- Thorough understanding of industry safety standards, regulatory requirements, and best practices.
- Problem-solving mindset with a proactive approach to managing workflow and addressing issues.
