What are the responsibilities and job description for the Customer Service Representative position at Davis Brothers Cooling & Heat?
Are you ready to trade in your boring office job for a dynamic role where you can truly make a difference?
Davis Bros is a leading HVAC service provider committed to keeping our clients comfortable year-round. We're not your average HVAC company; we're a family-oriented team that values hard work, dedication, and a positive attitude. We're searching for an energetic and organized individual to join our team as an HVAC Customer Service & Dispatch Specialist. This isn't just a job; it's a career with real growth potential.
What You'll Be Doing:
- Be the voice of our company: You'll be the first point of contact for our clients, answering incoming calls, scheduling appointments, and providing top-notch customer service.
- Dispatching our heroes: You'll coordinate and dispatch our technicians to service calls, ensuring they have the information they need to get the job done right.
- Office ninja: Handle a variety of administrative tasks, including data entry, processing work orders, and managing spreadsheets.
- Team player: Collaborate with our technicians and other office staff to ensure smooth and efficient operations.
What You Bring to the Table:
- Tech-savvy: Proficient with computers and common software applications.
- People person: Excellent communication and interpersonal skills, with a friendly and outgoing personality.
- Organized and efficient: Able to multitask and prioritize in a fast-paced environment.
- Problem solver: A proactive approach to finding solutions and resolving customer issues.
- Strong work ethic: Reliable, punctual, and dedicated to providing exceptional service.
Why Join Our Team?
- Make a real impact: You'll play a vital role in ensuring our clients' comfort and satisfaction.
- Growth opportunities: We're committed to your professional development and offer opportunities for advancement within the company.
- Great benefits: We offer competitive pay, health insurance, and a retirement plan to help you secure your future.
- Positive work environment: We foster a supportive and collaborative atmosphere where everyone feels valued.
If you're looking for a challenging and rewarding career with a company that cares, we encourage you to apply!
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
- 12 hour shift
- Day shift
Experience:
- Microsoft Office: 5 years (Required)
- Customer service: 5 years (Required)
- Computer skills: 5 years (Required)
- Office experience: 5 years (Required)
Ability to Commute:
- Edgewater, FL 32141 (Required)
Ability to Relocate:
- Edgewater, FL 32141: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $25