What are the responsibilities and job description for the IT Service Delivery Technician position at Davis County Government?
Job Details
The IT Service Delivery Technician position at Davis County Government involves providing technical assistance and support to County departments. This role requires strong technical skills, effective communication, and problem-solving abilities. As an IT Service Delivery Technician, you will be responsible for ensuring proper computer operations, resolving end-user issues, and maintaining efficient help desk processes.
Key Responsibilities
Your primary duties will include:
Requirements
To succeed in this role, you will need:
Benefits
As a valued member of our team, you will enjoy a comprehensive benefits package, including competitive pay, paid leave, 401k match, and full pension retirement.
The IT Service Delivery Technician position at Davis County Government involves providing technical assistance and support to County departments. This role requires strong technical skills, effective communication, and problem-solving abilities. As an IT Service Delivery Technician, you will be responsible for ensuring proper computer operations, resolving end-user issues, and maintaining efficient help desk processes.
Key Responsibilities
Your primary duties will include:
- Receiving and processing help requests from end-users
- Documenting problem details and end-user information
- Prioritizing and scheduling tickets, escalating when necessary
- Providing hands-on fixes at the desktop level
Requirements
To succeed in this role, you will need:
- Associate Degree in Networking, Computer Science, Information Systems, or a directly related field
- Five years of full-time related experience in similar positions or an acceptable combination of education and experience
Benefits
As a valued member of our team, you will enjoy a comprehensive benefits package, including competitive pay, paid leave, 401k match, and full pension retirement.
