What are the responsibilities and job description for the Technical Support Specialist I, II, III position at Davis County Government?
Job Description
Job Description
Department : Information Systems Office
Salary : $21.97 - $45.02 hourly
Closing Date : February 9, 2025
Davis County Information Systems is currently hiring for Technical Support Specialist in Farmington, Utah. This position supports County departments by ensuring proper computer operations : receiving, prioritizing, documenting, and actively resolving end user help requests by utilizing diagnostic and help request tracking tools, as well as providing in-person, hands-on help at the desktop level.
In addition to competitive pay and our upbeat culture , we offer the following benefits day one :
- Affordable medical, dental, and vision coverage day one
- Paid leave : 13 vacation days, 12 days sick leave, 12 holidays
- 401k match of 4%
- Full pension retirement
- Annual performance pay increases up to 3.5%
- 4 weeks paid Parental Leave after 6 months
Minimum Qualifications :
Level I
Level II
Level III
Day to Day Duties
Records, tracks, and documents the help desk request problem-solving process, including all actions taken through to final resolution.
Assist in performing project-based activities involving hardware or software deployment, maintenance, upgrades and cataloging.
Click here for full job description :
Technical Support Specialist I, II, III
About Utah
From rugged red rocks to superb ski slopes, Utah has it all including 5 national parks! It's both a great place to raise a family and a great place to retire. While structured and traditional , we are equally focused on innovation for the future.
Known for our natural resources, we are also brimming with human resources. And, we are committed to attracting and utilizing the best of that human capital to help us accomplish our mission with ever-increasing efficiency and the highest degree of integrity. We show our employees that we value them by offering awesome benefits , work-life balance , and opportunities for professional development .
Check out all the reasons why Davis County is a great place to work, live and play :
Job Posted by ApplicantPro
Salary : $22 - $45