What are the responsibilities and job description for the Center Store Specialist - Part Time position at Davis Food Co-op?
Job Details
Job Location: Davis Food Co-op - Davis, CA
Salary Range: Undisclosed
Description
Department: CENTER STORE Reports to: Center Store Manager
Pay Class: A ($16.50 - $21.67 per hour)
JOB SUMMARY:
As a member of the Center Store team of the Davis Food Co-op, the Center Store Specialist works under the supervision of the Center Store Manager to perpetuate and support an organized and smooth-running Center Store. They effectively comply with all aspects of the store including customer service, department conditions, profitability, productivity and workplace conditions while understanding and upholding Davis Food Co-op’s End Statements.
This is a part-time position. Employee must be available to match the business needs and will be required to work early morning, late evenings, weekends and holidays necessary.
Qualifications
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Customer Service Responsibilities - exceed our customer's expectations for service and provide a welcoming environment for all in accordance with the DFC's customer service standards.
- Greet and offer assistance to customers. Demonstrate excellent customer service at all times.
- Demonstrate proper phone etiquette and delivery of messages.
- Know store layout and know which products belong to which departments.
- Be able to explain the benefits of Co-op membership. Understand and be able to explain the difference between a cooperative and other businesses
- Be available to help in other departments as instructed by management.
- Departmental Responsibilities:
- Understands and performs ordering, receiving, stocking and merchandising product for center store including shelf stable grocery, wellness and chill department(s).
- Conducts periodic inventory counts.
- Trains new employees as assigned by management.
- Completes daily cleaning routines and executes deep cleaning projects on a routine basis or as needed.
- Develops and maintains beautiful, clean and full displays of Center Store and ensures proper signage is applied.
- Inspects equipment and tools to ensure proper working order and addresses as needed. Develops employees on how to clean and maintain Center Store equipment.
- Report any situations of concern to Center Store Management team.
- Attends applicable onsite or offsite trainings
- Work in partnership with stores’ Marketing Department to help promote product, sale or any promotional material to help drive departmental sales.
- Coordinate with other departments to support cross merchandising opportunities
-
- Maintains beautiful, clean and full displays of the Center Store Department and ensures proper signage
- Inspects equipment and tools to ensure proper working order and addresses as needed. Report any situations of concern to the Center Store management
- Maintain clean, neat and orderly workplaces
- Specialist Duties:
- Adhere to scheduled shifts and be ready for work when the shift begins.
- Follow instructions; respond to management direction.
- Maintain a professional working relationship with, and communicate relevant information to coworkers
- Safety and Sanitation Responsibilities:
- Ensure department and back-stock areas are maintained in clean, orderly condition, following all guidelines.
- Wear proper clothing during shift, consistent with current store and department uniform and appearance standards.
- Avoid injury; demonstrate proper lifting techniques and follow proper steps in the event of an injury.
- Follow accepted food safety practices.
- Handle all store equipment with care; observe all safety precautions and assist others in doing so.
- Follow DFC safety policy at all times and assist in maintaining all areas of the store in safe condition.
- Report unsafe, or potentially unsafe conditions.
- Staff Relations:
- Maintain professional working relationship standards within department. Assist co-workers with interpersonal problem solving where/when appropriate.
- Abide by all DFC policy and procedures as specified in the DFC Employee Handbook.
- Perform other duties as assigned by management.
ESSENTIAL MENTAL REQUIREMENTS AND COMPETENCIES
To perform the job successfully, an individual should demonstrate competencies in the following matters:
- Problem Solving
- Identify and resolve problems in a timely manner.
- Customer Service
- Manage difficult or emotional customer situations.
- Respond promptly to customer needs.
- Solicit customer feedback to improve service.
- Respond to requests for service and assistance.
- Adaptability
- Adapt to changes in the work environment.
- Manage competing demands.
-
- Deal with frequent change, delays, or unexpected events.
- Ability to switch tasks at management request.
- Attendance / Punctuality
- Be consistently at work and arrive on time.
- Arrive at meetings and appointments on time.
- Dependability
- Respond to management direction.
- Work flexible hours including nights and weekends and adjust to business needs.
- Commit to long hours of work when necessary to reach goals.
- Complete tasks on time or notify appropriate person with an alternate plan.
- Work Quality
- Demonstrate accuracy and thoroughness.
- Look for ways to improve and promote quality.
- Accept and apply feedback to improve performance.
- Monitor own work to ensure quality.
- Work Quantity
- Meet productivity standards.
- Complete work in timely manner.
- Strive to increase productivity.
- Work quickly.
Salary : $17 - $22
