Healthcare Coverage Specialist

Job Overview
We are seeking a dedicated and detail-oriented Healthcare Specialist to join our team. In this role, you will be responsible for providing exceptional support in a office environment, ensuring that clients receive the highest level of care. The ideal candidate will possess strong communication skills, a solid understanding of health insurance terminology, and the ability to work efficiently in a fast-paced setting. Bilingual or multilingual candidates are highly encouraged to apply, as effective communication is key to our patient interactions.

Responsibilities

• Provide excellent customer service by addressing client inquiries and concerns in a professional manner.
• Utilize health insurance terminology to assist with client documentation and data entry tasks accurately.
• Communicate effectively with clients, healthcare providers, and team members to ensure seamless operations within the medical office.
• Analyze client information and maintain accurate records in compliance with health insurance regulations.
• Demonstrate proficient phone etiquette while managing incoming calls and scheduling appointments.
• Support administrative tasks including filing, organizing client records, and maintaining a clean office environment.
• Collaborate with healthcare professionals to enhance client care and improve office efficiency.

Preferred Experience - No Experience Needed

• High school diploma or equivalent; additional education in healthcare or related field is preferred.
• Strong computer skills with proficiency in data entry and familiarity with electronic health record systems is a plus.
• Knowledge of health insurance terminology is essential for effective communication within the healthcare setting is a plus.
• Excellent verbal and written communication skills; bilingual or multilingual abilities are a plus.
• Proven experience in customer service roles, preferably within a office environment is a plus
• Ability to analyze information accurately and make informed decisions based on data provided is a plus.
• Strong organizational skills with attention to detail to manage multiple tasks effectively is a plus.

Join our team as a Healthcare Specialist and contribute to enhancing the quality of care we provide to our patients!

Job Type: Full-time

Pay: $125,000.00 - $135,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

Ability to Commute:

• Pinellas Park, FL 33781 (Required)

Ability to Relocate:

• Pinellas Park, FL 33781: Relocate before starting work (Required)

Work Location: In person

Salary : $125,000 - $135,000