Client Systems and Projects Coordinator

Position Summary

The systems and projects coordinator assists with the day-to-day support of the firm’s financial systems as it relates to client accounting.

Essential Duties and Responsibilities

Responsibilities include, but are not limited to:

• Assists with troubleshooting time and billing issues, working with vendors and internal stakeholders to resolve
• Assists with answering questions related to the time and billing system
• Meets with various levels of personnel, providing suggestions and documenting feedback to improve user experience
• Creates test scripts and performs testing for upgrades, patches, new development and applications
• Provides specifications for client accounting dashboarding development and reports
• Assists with facilitating the billing compliance process including rule design, testing and deployment process
• Liaises with vendor to enhance, troubleshoot, design and test billing template updates
• Assists with inventory and year-end collections tool maintenance
• Runs daily, weekly and monthly time reports to ensure timely input of time
• Responsible for daily time import

Qualifications/Position Requirements

• Strong background and knowledge of law firm billing and time entry processes
• Ability to work independently with direction from management as needed
• Detail oriented with well-developed analytical and problem-solving skills
• Ability to navigate and prioritize multiple assignments with competing deadlines
• Strong organizational skills with ability to manage projects independently
• Excellent oral and written communication skills
• Ability to work a flexible schedule
• Proficiency in Microsoft suite applications
• Basic understanding of SSMS and SQL Compact Query Analyzer

Education and/or Experience

• Bachelor’s degree
• 1-3 years of related experience preferred
• Experience working with Aderant preferred

Compensation

The expected base salary for this position ranges from $65,000 - $75,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. Davis Polk offers a competitive salary and comprehensive benefits package.