What are the responsibilities and job description for the Air Conditioning Service Director position at Davison Heating, Cooling, & Plumbing?
Job Description
The HVAC service manager will be responsible for the daily management of our high-volume service department, including the supervision of HVAC service technicians and staff. This will involve evaluating workloads and schedules to ensure efficient use of resources, hiring and training new staff members, and providing excellent customer service.
Responsibilities:
- Manage and supervise a team of HVAC service technicians and staff.
- Evaluate workloads and schedules to optimize resource utilization.
- Hire and train new staff members.
- Provide exceptional customer service and communicate effectively with customers, office staff, sales department, and field personnel.
- Report on team performance and maintain accurate records of calls and jobs.