Hospital Outreach Manager

5200 Virginia Way, Brentwood, Tennessee, 37027-7569, United States of America

General Purposes of Job

The goal of this role is to ensure DaVita is the provider of choice to hospitals. This teammate will engage renal discharge planners and case managers in an effort to build and strengthen relationships. Their focus is to ensure a smooth and seamless experience in support of newly diagnosed and hospitalized dialysis patients to ensure a successful transition to the outpatient setting.

Essential Duties

• Analyze data insights to highlight its importance and drive growth.
• Demonstrate executive presence when delivering insights to upper leadership, ensuring clear and impactful communication.
• Leverage a strategic mindset to perform root cause analysis, identifying opportunities based on patient feedback.
• Consistently outreach to discharge planners to provide education and build awareness of offerings
• Prioritize key insights and opportunities to align with business goals and stakeholder needs.
• Identify opportunities to grow as provider of choice through relationship building and addressing feedback
• Partner with internal field teammates to optimize the admission process and implement best demonstrated practices
• Combine analytical rigor with strategic thinking to translate feedback into growth-oriented business strategies.
• Assist with necessary communication between hospital, admission and clinic teammates to work through patient placements with extenuating circumstances
• Support a smooth and seamless discharge experience for patients and hospital staff to DaVita centers
• Develop comprehensive knowledge of local markets
  
  

Seeking candidates who demonstrate:

• Commitment to DaVita’s values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun with ability to demonstrate these core values daily in performance and interactions
• Ability to build and foster strong relationships with people across many levels and diverse backgrounds
• Natural curiosity with a growth mindset
• Self-starter with a strong bias for action
• High accountability and follow through, with a passion for problem solving
• Strategic mindset, with the ability to systematically connect dots
  
  

Minimum Qualifications

• Bachelor’s Degree preferred
• Ability to travel to various locations to meet with partners (internal and external) on an as-needed basis. Includes valid driver’s license in state of residence and insurable driving record
• Intermediate computer skills with a variety of software packages including but not limited to Microsoft Word, Excel, PowerPoint, billing systems
  
  

Here is what you can expect when you join our Village:

• A "community first, company second" culture based on Core Values that really matter.
• Clinical outcomes consistently ranked above the national average.
• Award-winning education and training across multiple career paths to help you reach your potential.
• Performance-based rewards based on stellar individual and team contributions.
• A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
• Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation. Enter text here
  
  

Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."

Why wait? Explore a career with DaVita today.

Go to http://careers.davita.com to learn more or apply.

What We’ll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
  
  

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and an affirmative action employer. As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Salary/ Wage Range

$69,000.00 - $117,000.00 / year

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.