Dispatcher

Your Peace of Mind is our Priority

Dawson's Electric & Air – Where Your Peace of Mind is Our Priority

Are you ready to leave behind a job that feels like just a grind and step into a role that values your expertise, respects your time, and rewards your drive? At Dawson’s Electric, we don’t just offer jobs—we create careers where freedom, security, and personal growth thrive. Join a team that values your family time, empowers your ambitions, and provides a workplace that feels like home. Your peace of mind is our priority. Together, let’s build your future while delivering five-star service to our clients.

What’s in it for You?

• Pay Range: $45,000–$65,000/year
• Schedule: Monday–Friday, 7:00 AM–4:00 PM with occasional on-call requirements
• Bonuses & Extras: Overtime pay, performance bonuses, and bonus opportunities
• Perks & Benefits:
• Medical, Dental, Vision
• 401(k) with Company Matching
• Paid Holidays & PTO
• Paid Job Training & Continued Education
• Health Savings Account (HSA)
• Life Insurance
• Employee Discounts
• Uniforms
• Referral Program
  
  
  

Why You’ll Love It Here

• We’re a tight-knit, family-run business that treats people like people—not numbers.
• Your voice counts. Your impact is felt daily.
• We’re big on teamwork, support, and growth.
• Get trained, get better, and take on more with the backing of leadership who actually has your back.
  
  
  

Your New Role

As a Dispatcher based in Fuquay Varina, NC, you’re the brain behind the schedule—the one who makes the magic happen. Your mission? Keep the daily service schedule full, optimized, and aligned with team strengths and customer needs.

• Dispatch technicians efficiently based on skills and location
• Adjust and update schedules dynamically to maximize productivity and hit revenue goals
• Collaborate with Customer Service Reps to fill the board daily
• Make outbound calls to customers for scheduling and updates
• Handle inbound customer calls with professionalism and urgency
• Keep records accurate and files organized
• Support operations by managing appointments and coordinating team calendars
  
  
  

Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.

• 1–2 years of experience in dispatching, scheduling, or administrative support
• High School diploma or equivalent
• Strong communication and multitasking skills
• Detail-oriented with solid organizational habits
• Comfortable using computers, printers, and basic office tech
• Willingness to take and pass in-house assessments (including DISC)
• Must pass a background check and drug test
  
  
  

Dawson's Electric & Air is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status.