What are the responsibilities and job description for the Jewelry Sales Consultant position at Day's Jewelers?
Description
Day’s Jewelers is seeking a passionate individual who shares our vision to build a business that stands the test of time. Jewelry Sales Consultants value fine jewelry and strive to deliver tailored guidance to align pieces with customers’ needs. As a Jewelry Sales Consultant, you will be the first point of contact for many of our guests; your initial interaction has the power to create lasting impressions and foster a sense of trust and excitement through phenomenal guest experiences. We expect our employee co-owners to inspire authenticity and consistently deliver outstanding service. Our dynamic Jewelry Sales Consultants genuinely care about our customers—our determination to sentiment, value, and connection resonates through every interaction.
To succeed as a Jewelry Sales Consultant, you will:
- Engage & Connect: Build positive, collaborative relationships with guests, team members, and partners. You’ll create meaningful connections through understanding desires and offering thoughtful, personalized, and customized recommendations.
- Proactively Support Customers: Stay informed on industry trends, and promotions to inspire guests through expert guidance that resonates with the emotions and sentiments most meaningful.
- Support the Team: Collaborate with team members to support and enhance customer experience, ensuring everyone feels supported, respected, and valued. Collaboration is key to success.
- Visual Merchandising & Product Care: Ensure displays are reflective of the brand’s elegance and beauty. Maintain an appearance of cleanliness by ensuring all cases and products are visually appealing, properly cleaned, well-maintained, and tagged with accurate pricing to showcase the value of the pieces offered.
- Leverage Technology to Enhance Services: Gain proficiency in software such as Adaptive, BirdEye, and Microsoft applications, utilizing technological advancements to enhance experiences and contribute to company growth and sustainability.
- Exceed Sales Goals: With a foundation of trust and empathy, you will meet and exceed sales objectives by harnessing product knowledge and forming lasting client relationships through understanding the sentiment and lure of jewelry.
Requirements
Your ability to actively listen, understand guests’ needs, and respond with tailored recommendations will be at the heart of every customer’s experience. Jewelry Sales Consultants provide remarkable customer experiences, beginning with a sincere welcome and continuing through life’s meaningful moments of love and sentiment. By emphasizing connection, character, and meaning, Jewelry Sales Consultants deliver thoughtful, customized recommendations on exciting, beautiful collections. Successful Jewelry Sales Consultants exhibit a desire to learn through the spirit of cooperation, intellectual inquisitiveness, imaginative insight, and innovative vision. Day’s co-owners have a deep respect for the sentimental significance of jewelry and consistently deliver an extraordinary experience through empathy, passion, and perseverance.
As an employee-owned company, Day’s Jewelers recognizes the importance of employee empowerment and development. Day’s vision is achieved through exceeding customer expectations, building relationships, and providing the finest quality products. Founded in 1914, Day’s continues to thrive. Day’s is dedicated to upholding social and ethical integrity and sustainable environmental stewardship. Each co-owner shows devotion to truth, value, opportunity, connection, diversity, positivity, and love, as they sparkle every day. We invite you to visit our website to learn more about our culture of teamwork: https://www.daysjewelers.com/pages/join-our-team.
Full-time Sales Consultant Benefits and Rewards:
- Opportunity to work in a collaborative, fun environment where people are valued and appreciated.
- Partnership in the growth and prosperity of our successful employee-owned company.
- Paid time off (including 6 holidays) encouraging work-life harmony.
- Various company-funded continuing education opportunities
- Insurance Plans: Health insurance, dental insurance, vision insurance, life insurance, and supplemental insurance
- Opportunities for advancement as each team member is involved in continuous development.
- Employee Stock Ownership Plan
- 401K (Matching) Retirement plan
- Employee Referral Plan
- Competitive Pay and Incentive Plans
- Employee Discount
- Team Building Opportunities
- Opportunity to work for one of the most respected retail jewelers in America.
- Flexible, non-traditional retail hours
Salary range including a robust incentive plan: $35,000-$95,000 per year (based on a 40-hour work week).
This is an in-store position, requiring on-premises work.
At Day’s Jewelers, we recognize that selecting exceptional co-owners is essential to drive our vision forward. If you are seeking a career within a forward-thinking, dynamic, respected organization that values your growth, drives your development, and has a genuine appreciation for your well-being, this opportunity is ideal for you.
Day’s Jewelers is an Equal Opportunity Employer and participates in E-Verify. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.
Salary : $35,000 - $95,000
