Demo

Community/School Outreach Liaison (Los Angeles, CA)

Daybreak Health
Los Angeles, CA Temporary
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/19/2025

Job Description

Job Description

Summary

About Daybreak

Daybreak Health (www.daybreakhealth.com) is building the leading digital mental health system for youth. Our mission is to create a world where every young person benefits from mental health support.

Our mental health system removes all barriers to effective care for young people : we create easy access through our school and pediatrician partners, deliver effective care through evidence-based online therapy integrated with technology, and bring consumer costs to zero through funding partnerships with government agencies and health insurance. Over the next 5 years, we plan to serve more than 25 million youth who need mental health support.

As a team, we are all aligned with our North Star mission. We collaborate and execute incredibly well by doing more with less (we value efficiency and output over hours worked!) and communicate clearly using writing (vs. unnecessary meetings). We are fully remote with team members nationwide and will stay that way. We value mental health : the willingness to be vulnerable is a requirement to join Daybreak. We have regular mental health days (at least once per quarter!). Lastly, we value fun and hold regular virtual and in-person activities.

The Role

Daybreak seeks a Community Outreach Liaison to help build community awareness around the therapeutic program, expand use of Daybreak's referral system, and increase student access. As the Community Outreach Liaison, you will serve as Daybreak's "boots on the ground", leading school-based presentations, building relationships with referring parties, and helping to promote therapeutic care across the community .

The ideal candidate for this role has worked deeply in the Los Angeles community and is passionate about advancing youth mental health across the community. This person is comfortable working with a variety of stakeholders and is loves to work with a considerable amount of autonomy in organizing and prioritizing outreach. This person enjoys being on the road much of the week and building new relationships

Community Outreach - 75%

  • Visit with designated schools across the district to help develop, sustain and grow relationships with (but not limited to) site administrators, social workers, wellness coaches, counselors, educators, parent liaisons, and more.
  • Help school staff, community partners, families, and students understand the value of Daybreak's program and be able to easily refer students to care.
  • Coordinate efforts to grow adoption of Daybreak among schools in the district, including tracking and ensuring the efficacy of various outreach activities. Outreach activities could include educational presentations, meeting 1 : 1 with referring parties, leading information sessions, participating in wellness fairs, facilitating universal screeners, attending student assemblies, and more.
  • Support families with onboarding and session attendance by providing 1 : 1 support and "train the trainer" sessions for care navigators.
  • Provide initial case consultations to patients and their families through video technology, telephone calls, and in-person visits
  • Establishes and maintains relationships with community agencies with the goal of minimizing waitlists and providing interim services
  • Meet or exceed established enrollment targets

Planning & Documentation - 15%

  • Completes documentation within 48 hours
  • Consistent planning, tracking and documenting of activities
  • Weekly meetings with site-based teams, enrollment leads, and others
  • Project Management - 10%

  • Coordination with schools across the district to align resources and educational opportunities
  • Create 6 to 12 month districtwide plans in collaboration with account management and marketing
  • Qualifications

  • Lives in Los Angeles and willing to visit school sites across the district, traveling to school sites up to 80% of the week
  • Proven track record of building referral base and relationships, such as business development and / or sales, community outreach or referral management for a hospital system or payer
  • Current driver's license, proof of acceptable automobile insurance coverage, and reliable transportation
  • Excellent oral and written communication skills required including well-developed public speaking skills
  • Thrives in a fast-paced, technical, and mission-focused environment
  • Must have general computer skills and a working knowledge of the internet and the ability to independently learn and use Google Suite and Salesforce
  • Ability to take initiative and work autonomously
  • Demonstrates high ethical standards of behavior
  • Willingness to work flexible hours, including evenings and weekends as required
  • Previous knowledge of, and passion for youth Mental Health
  • Nice to Have

  • Experience in case management or behavioral health
  • Bilingual in English and Spanish is highly preferred
  • SWA, LCSW-A or pursuing education in social work
  • Former educators or school administrators are encouraged to apply
  • Work Environment

    This position will require up to four days per week working in the community. The remainder of the work week will be a remotely based home office environment.

    Interview Process Outline :

  • Recruiter Screening (30 minutes, Zoom) : A friendly conversation to discuss your background, the role, and answer any initial questions you may have.
  • Case Study and / or Panel Interview (60 minutes, Zoom) : Showcase your problem-solving skills and thought process. This session may include a practical exercise relevant to the role, followed by a discussion with key team members.
  • Executive Interview (30 minutes, Zoom) : An opportunity to connect with a senior leader or executive to discuss your vision, long-term goals, and alignment with our mission.
  • Reference Check : We'll connect with your references to gain additional insights into your strengths and working style.
  • Travel

    Regional travel (outside of local area) may be required up to 60% of the time.

    Equal Employment Opportunity

    At Daybreak Health, we believe in fostering an inclusive and diverse workplace where every individual's unique background and perspective is celebrated and valued. We are committed to promoting equality, equity, and opportunity for all. We actively encourage individuals from diverse communities, including but not limited to race, ethnicity, gender identity, sexual orientation, ability, age, religion, and socioeconomic background, to apply and join our team.

    Pay Range

    70,000—$75,000 USD

    Salary : $70,000 - $75,000

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