What are the responsibilities and job description for the Residential Manager position at Daybreak Independent Services, Inc?
Job Title: Residential Manager
Reports to: Dir. Of Residential Services
Job Classification: Full-Time
Location: Bronx, NY
FLSA: Exempt
Operation hours/Days: 24 hours Sunday - Saturday
Salary Range: $68,500 – $70,000
Job description:
The Resident Manager will ensure that the residences assigned are operating effectively and that they are in compliance with the policies and procedures set by the Agency, OPWDD, and other relevant State, Local and Federal agencies. Coordinate all operations and activities of the Residence (IRA), including staff supervision, acting as agency/community liaison, and directing resident training, programming, and family support.
Essential Functions:
CONSUMER SUPPORT
- Act as liaison, advocate, and coordinator for consumer involvement in support groups, self-advocacy, vocational programming, transportation services, integrated community activities, recreation, and learning independent living skills.
- Foster open and supportive communication with consumers, families, the Division of Developmental Disabilities, the Bureau of Guardianship Services, and other community organizations and agencies.
- Oversee all consumer medical, medication, and health issues.
- Provide and ensure communication of medical and health issues to staff, agency nurses, families, etc., using appropriate logs when necessary.
- Knowledge of all required emergency procedures to provide leadership during practice and drills.
- Implement and follow up on all support services recommendations.
- Ensure adequate staff coverage at all shifts and provide staff coverage in the event of a shortage.
SUPERVISION/TRAINING
- Monitor staff performance management, including evaluations and developmental plans, disciplinary actions, etc., for all program staff as scheduled.
- Arrange and schedule all training for all program staff.
- Supervise staff training and development through teaching, acting as a role model, and guiding staff on appropriately working with and interacting with consumers, other teams, families, and guardians.
- Present and implement all agency policies and procedures.
- Participate in the interviewing and hiring of new staff.
- Inform the Director of Operations as needed about pertinent issues.
- Coordinate staff and schedules.
- Respond while on-call to program needs, including covering open shifts
- Ensure maintenance of all OPWDD standards.
MEETINGS/FUNCTIONS
- Attend/chair as needed manage, supervisory, and staff meetings; ensure dissemination of all information to staff and others.
- Coordinate/attend all consumer-related meetings (ISP, Special meetings), and ensure all necessary follow-up is completed.
- Participate in special projects and committees.
REPORTS/PAPERWORK/BILLING
- Ensure completion/submission of all required daily, bi-weekly, monthly, quarterly and annual reports as scheduled.
- Routinely review all required reports, logs, mail, requests, etc., as needed.
- Coordinate all aspects of consumer financial procedures (petty cash, bank accounts, purchases) by agency policies.
- Assure the proper and prudent expenditures of all funds.
Must function independently, initiate innovative programs, and use sound professional judgment. Must be mentally prepared to meet the demands of the position.
Working Environment: Residential group home setting. The behavior of consumers may change dramatically without an apparent cause, which may create, at times, hazardous situations.
Education:
- Bachelor's Degree in Human Services or Psychology preferred
MINIMUM QUALIFICATION:
- Ability to run.
- Ability to safely assist in lifting individuals of various weights & 40lb items.
- Demonstrate patience, ability to learn, and utilize systematic procedures to enhance an individual’s independence and quality of life.
- Prefer 1 year of OPWDD experience.
- Maintain a Valid Driver’s License.
- Clearance through state-mandated Background/Fingerprint Check(s).
- Complete Agency's Orientation.
- Ability to communicate effectively with others and individuals served.
REQUIREMENTS:
- Verbal and written communication skills.
- Computer savvy.
- Professional and pleasant attitude.
- Residential program or mental health program experience is preferred and required.
- Experience working with specialized populations of adults is required.
- Managerial experience preferred (at least 1-Year).
- The Residential Manager must be able to work alone in an unsupervised environment.
- New York State Driver's (Required).
What's there for me:
- Anthem BSBC Premium Medical Health Insurance
- Dental & Vision
- Life Insurance Benefits
- 403(B) Retirement Plan, 2% bonus match based on Agency Fiscal year ending turnover,
- Short term disability
- Term Life Insurance
- New York Commuter Benefits
- Tuition Assistance Program
- We paid sick and vacation time to eligible full-time employees after completing a 3-months introductory period.
Please note: Proof of COVID-19 vaccination is required.
Note: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Salary : $68,500 - $70,000
