Security

SECURITY SUMMARY:

Security is responsible for monitoring the security of the Daybreak grounds and facility and for implementing the security, weapons, visitation and violence policies in conjunction with the Daybreak staff. Also reference Safety Manual.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned:

Provides continuous staffing of the front desk in the reception area (except for planned breaks, emergency calls, etc.). If the officer is away from the desk, secure the desk area so that visitors may not enter.

Monitors the cameras and takes a proactive role of notifying appropriate staff and working with staff to investigate any suspicious or questionable activity that is observed.

Issues panic alarms for staff and keeps track of which area the panic alarm is located so that a timely response to an alarm is possible.

Investigates alarms and panics that sound and notifies appropriate staff regarding the nature of the alarm.

Completes a log of all visitors, notifies staff of visitors so that they may be greeted by staff and escorted to their appointment or group.

Completes a log of volunteers and issues and records volunteer badges at entry and exit.

Records such issuance of visitor tags including time, date and name of the visitor as well as the time the visitor leaves and the tag is returned.

Checks identification, checks belongings and monitors clients and others, as needed, prior to entering the facility.

Confiscates and tags contraband as outlined in the relevant policies and follows the practices outlined for notification of staff, storage, or transportation of the contraband to staff in the building.

Adheres to and has knowledge of the procedures, protocols and practices of relevant policies including security, visitation, weapons, violence, drug policy, safety manual etc. Participates in drills and works with staff to develop safety plans.

Completes training as assigned by Daybreak.

Follows staff directives regarding interacting with clients on site.

Acts to protect the security of the facility and staff by contacting police when necessary and follows all police directives when they are present on site.

Must always maintain a professional demeanor, including professional boundaries with staff, clients, and visitors (i.e. no smoking with clients or visitors, no personal disclosure or "chatting" with clients or visitors).

Maintains the office area in an orderly manner.

Assists the agency in managing security for special event, if applicable

Contributes to neighborhood relations and the positive reputation and credibility of the agency by adhering to the strictest professional and ethical standards.

ADDITIONAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Other duties as assigned

GENERAL DAYBREAK DUTIES:

Assumes an advocacy and leadership role which exemplifies the belief in the potential of the client, where applicable.

Ensures all duties set by agency's guidelines and programs policies and procedures are completed on time and as assigned.

Meets weekly and/or as assigned with Supervisor.

Notifies supervisors of potential or real emergencies including criminal activities, high risk behavior, mental health emergencies, health emergencies or other activities that impact safety, security and public relations, where applicable.

Models professional behavior and actively contributes in a positive manner and demonstrates constructive positive problem-solving strategies and openness to others' opinions.

Refrains from engaging in dual-relationships or any other ethical boundary with clients to ensure and protect client's rights and consults with supervisor when there might be a risk of these situations, where applicable.

Refrains from engaging in negative or counterproductive behaviors and attitudes and strives to keep the well-being of co-workers and clients at the forefront.

Demonstrates appreciation, understanding and trust in the work of his/her colleagues.

Attends training/agency meetings, as scheduled. Responsible for completing all required trainings needed to comply with Daybreak policy. Maintains appropriate in-service training hours by attending conferences, workshops and training that are relevant to the job description and assignment tasks.

Adheres to and upholds agency's Mission, Core Values, attendance policies and procedures and maintain and contribute to positive customer relations-both internally and externally (clients, staff, vendors, donors.)

Attends All-Staff meetings each year

Drives Daybreak vehicles, when necessary, where applicable.

SUPERVISORY RESPONSIBILITES:

This job has no supervisory responsibilities.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High School diploma or general education degree (GED) plus 5 years' related experience. or AA plus 2 years' related experience or BA.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of clients or employees of organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

COMPETENCIES-SKILLS AND ABILITIES

None

Good verbal and written communication skills

Computer skills

Ability to work with minimal supervision

Ability to work well as a member of a team

Ability to follow direction in a timely and concise manner

Good organizational skills

OTHER QUALIFICATIONS

Time Management

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, employee is regularly required to talk or hear. The employee is frequently required to stand, sit, and use hands to finger, handle, or feel. The employee is occasionally required to walk, reach with hands and arms, climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.