What are the responsibilities and job description for the Regional Director TCM Specialist Teams position at Daymark Recovery Services Inc?
Company Mission/ statement:
Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services.
Comprehensive Benefits Package:
- Medical, Dental and Vision Insurance
- Flex Spending Account
- Health Spending Account
- Company-Paid Life Insurance
- Short Term Disability
- 401(k)
- Paid Holidays
- Paid Vacation and Sick Leave
- Employee Assistant Program
- Referral Bonus Opportunities
- Extensive Internal Training Program
Pay Scale: 83k-85k
Summary:
This position is responsible for the Tailored Care Management (TCM) services provided agency TCM Engagement Team and the TCM Specialty Teams. This position reports directly to the Senior Program Director of Preventative Care. This position is responsible for oversight of TCM services rendered by agency TCM Engagement and Specialty Teams and compliance with all applicable policies, procedures, regulations and laws and assures adequate staffing at all times to meet service demand within the agency. This position is the community liaison between DAYMARK Recovery Services, MCOs, and other community stakeholders.
- Essential Duties and Responsibilities:
Ensures strict compliance with current DHHS TCM Manual, all professional standards, IPRS/NC State, Federal Medicaid and Medicare regulations, agency policies and procedures. - Monitors TCM performance measures. Provides clinical oversight and supervision to TCM Engagement and Specialty Team Leads. Assists with development of TCM workflows to ensure Value Based Contracting incentives are met.
- Serve as a representative for agency in identified state and MCO Tailored Care Management Meetings and Learning Collaborative opportunities.
- Ensures TCM Engagement and Specialty Team is staffed appropriately for volume of services and works with peers to share resources when needed.
- Serve as the liaison between the Senior Program Director of Preventative Care and the TCM Engagement and Specialty Teams.
- All other duties as assigned by supervisor
Special Attributes: Strong psychosocial, clinical assessment skills. Minimal supervision regarding use of time, able to prioritize work assignments. Must possess strong clinical skills, a vast knowledge base of mental health and substance abuse disorders and vigor to continue the learning process. Ability to communicate effectively with professionals and clients/families. Ability to make sound decisions in emergency situations.
Supervisory Responsibilities: Provides oversight and supervision to TCM Specialty Team Leads.
Education and/or Experience: Minimum of a Masters degree in Psychology, Social Work, Counseling or relative field, from an accredited college or university. Three to five years of clinical practice experience.
