What are the responsibilities and job description for the Service Technician - Grace Woods position at Dayrise Residential?
Dayrise Residential NAA 2022 Top Employers Award Winner
Company: Dayrise Residential
As a Service Technician you will perform all general apartment and facilities maintenance under supervision of the Service Manager and/or Community Manager in a manner which ensures overall customer service satisfaction and optimum property performance.
Reports to: Community Manager
Who is Dayrise Residential?
We are a team of professionals who deliver exceptional service and build long trusting relationships with our residents. We create an exciting and inspiring professional environment for team members to excel through collaboration and innovation.
Our Mission:
- To deliver exceptional service and build long, trusting relationships with our residents.
- To create an exciting and inspiring professional environment for team members to excel and grow through collaboration and innovation.
- To grow value and minimize risk for investors, ensuring superior performance and market leadership.
Why work for Dayrise Residential?
We rise to shine. “Our employees made it clear – Dayrise Residential care about, listens to and acts upon the needs and ideas of their employees and is a great place to work.” We also foster a robust workplace culture and fun work environment where we actively encourage collaboration and teamwork. The National Apartment Association announced Dayrise Residential as a winner of the 2022 NAA Top Employers Award which pays tribute to a great place to work. We offer a comprehensive compensation and benefits package that is designed to encourage longevity with the company.
- Competitive salary
- Paid Time Off plus Company Paid Holidays
- Excellent benefits package including Medical, Dental, Vision Benefits
- Flexible Spending Account
- Health Savings Account
- Employee Assistance Program
- 401K Retirement plan plus Employer Match
- Opportunities for growth and advancement
Essential Duties and Responsibilities of Ideal Candidate:
- You will be aware of the condition of the property at all times and take immediate steps to correct any unsafe condition.
- Schedule and perform routine preventive maintenance on all appropriate equipment as directed by the Community Manager or Service Manager.
- Diagnose and perform minor or routine maintenance or repair, as directed.
- Completes all service requests within 24 hours, unless the request requires extraordinary parts or labor.
- Must have the ability to interact effectively with prospects, residents, peers and management.
- Maintaining the leasing office and all recreational and common area facilities.
What you’ll need to Succeed:
- A clear understanding of business concepts, processes and the principles of strategic thinking
- Comprehensive knowledge and understanding of multifamily operations including people management, financial reporting, problem-solving, sales, maintenance and resident relations.
- Must be able to access all apartment homes and parts of the community to show the home to potential residents; inspect all areas of community, etc.
- Ability to visually inspect apartment homes, grounds, and other aspects of the community to determine that standards are met
- Knowledge in maintenance to include carpentry, electrical, plumbing, heating and cooling systems, painting, drywall, buffing and waxing, use of power tools (pools and irrigation systems where necessary)
- Ability to speak, listen, read and write English with sufficient proficiency to maintain a safe environment, which is a business necessity, as further detailed above.
- Must provide own tools where applicable
- 1-3 years of experience in Property Management
- High School Diploma or GED required
- HVAC certification preferred
- EPA certification preferred
E-Verify:
Our company participates in E-Verify and will verify authorization to work in the U.S.
Dayrise Residential is an Equal Opportunity Employer. All Dayrise Residential team members must successfully clear a background investigation to include but may not be limited to criminal background check, pre-employment drug screening. Must be flexible and able to work varied schedule, including weekends and some holidays as required.
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