What are the responsibilities and job description for the Front Desk Clerk position at Days Inn Bismarck, ND?
We're looking for an experienced and driven Front Desk Agent to join our fast-paced team. The Front Desk Agent is responsible for greeting visitors and helping them find the information they need. This position requires superior interpersonal communication skills, as well as the ability to multi-task and prioritize in a fast-paced environment. A successful candidate will be able to work on a team and will have a commitment to successfully operating in a fast-paced, high-energy work environment.
Responsibilities:
- Answer the phone while maintaining eye contact and a smile.
- Know the schedule and availability of all managers on shift and direct callers to the appropriate person.
- Handle customer queries and complaints with ease.
- Understand the hotel's refund policy and be able to answer questions about it.
- Open mail and follow up on bills paid in advance.
- Check that all reservations are entered properly into the system.
- Know how to use a computer to access and update information.
Job Types: Full-time, Part-time
Pay: $15.00 - $15.50 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Ability to Commute:
- Bismarck, ND 58501 (Required)
Ability to Relocate:
- Bismarck, ND 58501: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $16
