Demo

Front Desk Agent

Days Inn by Wyndham Hotels
Billings, MT Full Time
POSTED ON 4/1/2025
AVAILABLE BEFORE 6/1/2025

*Job Summary*

As a Front Desk Agent, you will be the first point of contact for guests at our establishment, providing exceptional customer service and creating a positive guest experience.

*Responsibilities*

- Greet guests upon arrival and check them into their accommodations

- Handle guest inquiries and provide information about hotel services and amenities

- Manage reservations and ensure accurate guest information in the system

- Assist guests with check-out process and handle payments

- Answer phone calls, emails, and in-person queries promptly and professionally

- Coordinate with other hotel departments to meet guests' needs efficiently

- Maintain a clean and organized front desk area

*Experience*

- Previous experience in hospitality, resort, or front desk roles preferred

- Proficiency in using phone systems and hotel management software

- Strong customer service and communication skills

- Ability to handle multiple tasks efficiently in a fast-paced environment

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Benefits:

  • Employee discount

Schedule:

  • 8 hour shift
  • Evening shift
  • Morning shift

Work Location: In person

Salary : $15 - $16

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