What are the responsibilities and job description for the Front Desk Associate - Night Shifts position at Days Inn by Wyndham Hotels?
About us
Welcome to the Wyndham family. We are looking to hire a guest service agent for our front desk at the Days Inn Huber Heights. Must be flexible to work weekends & weekdays. Duties include: Checking guest in and out, resolving guest issues to the guest satisfaction, running nightly reports, keeping guest comfortable & safe at all times, balancing and audits for accuracy for all room & tax charges, high balance, cashiers report. Balance all credit cards, review accounts balance all in house guests. Communicate with hotel manager as necessary to resolve accounting discrepancies and to request or provide information. Perform all front desk agent functions as required, including reservations, Answering Phone calls, and verify wake up calls. Business & professionalism is required. Standing for extended periods of time, interacting with guests and co-workers, providing outstanding customer service, lifting up to 25lbs, all other duties assigned. Hospitality experience preferred but not required.
Our work environment includes:
- Modern office setting
Responsibilities:
- Greet customers.
- Answer phones.
- Solve complaints.
- Sell additional services.
- Provide basic information about the company.
- Take reservations.
- Must be able to work weekends and holidays.
- Help with laundry.
- Breakfast cleaning and setting.
Job Types: Full-time, Part-time
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Every weekend
- Holidays
- Night shift
- Overnight shift
Work Location: In person
Job Types: Full-time, Part-time
Pay: Up to $13.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Referral program
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Weekends as needed
People with a criminal record are encouraged to apply
Application Question(s):
- Do you have any experience? If so share.
Education:
- High school or equivalent (Preferred)
License/Certification:
- Driver's License (Preferred)
Location:
- Dayton, OH 45424 (Preferred)
Shift availability:
- Night Shift (Preferred)
- Overnight Shift (Preferred)
- Day Shift (Preferred)
Ability to Commute:
- Dayton, OH 45424 (Required)
Work Location: In person
Salary : $13