What are the responsibilities and job description for the Front Desk Clerk/Night Auditor position at Days Inn by Wyndham Indio?
About us
Days Inn by Wyndham Indio is a small business in HOSPITALITY in Indio, CA. We are professional, agile, inclusive and our goal is to Our mission is to make hotel travel possible for all people. Wherever they go, Wyndham will be there to welcome them. Our owners play a critical role by putting this mission to work in real-time, in hotels all over the world.
Our work environment includes:
- Modern office setting
- Food provided
- Growth opportunities
- On-the-job training
- Safe work environment
- Lively atmosphere
```Job Summary: We are seeking a friendly and professional Front Desk Clerk/Night Auditor to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. This position requires excellent communication skills, attention to detail, and the ability to handle various tasks simultaneously. Responsibilities: - Greet guests and provide them with outstanding service upon arrival - Check-in and check-out guests efficiently and accurately - Handle guest inquiries, requests, and complaints promptly and professionally - Assist guests with information about hotel amenities, local attractions, and directions - Process payments and maintain accurate records of transactions - Perform night audit duties, including reconciling daily transactions and preparing reports - Ensure the safety and security of guests by following established procedures - Maintain cleanliness and organization at the front desk area Experience: - Previous experience in guest relations or customer service is preferred - Familiarity with night audit procedures is a plus - Multilingual skills are highly desirable - Knowledge of hotel operations and front desk procedures is beneficial - Proficiency in using phone systems and computer software If you are a motivated individual with a passion for hospitality, we would love to hear from you. Join our team and contribute to creating memorable experiences for our valued guests. Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job.```
Job Types: Full-time, Part-time
Pay: From $16.00 per hour
Benefits:
- Employee discount
- Free parking
- Paid time off
- Professional development assistance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Night shift
- Overnight shift
Ability to Relocate:
- Indio, CA 92201: Relocate before starting work (Required)
Work Location: In person
Salary : $16
