What are the responsibilities and job description for the Front Desk Receptionist position at Days Inn Demopolis?
The primary purpose of the Front Desk Associate is to ensure that guests have an excellent hotel experience through greeting them, processing check-ins and check-outs, issuing room keys, answering questions, and addressing guest requests.
Work Performed:
The Front Desk Associate will be tasked with the following duties, responsibilities, and assignments:
- Check-in and check-out guests;
- Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner;
- Answer inquires pertaining to hotel services, registration, shopping, dining and travel directions;
- Handle cash and credit card transactions and process guest accounts;
- Ensure proper disinfecting/sanitization/cleaning of shuttles, front drive, and lobby;
- Fax and make copies for guests, along with other services of the Business Center;
- Any and all other work as required to complete the primary purpose of the position.
Job Type: Full-time
Pay: $8.50 - $11.00 per hour
Schedule:
- 4 hour shift
- 8 hour shift
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $9 - $11
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