What are the responsibilities and job description for the Front Desk Agent position at Days Inn -Fort Payne?
Overview
We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing front desk operations. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Duties
- Greet and welcome guests as they arrive, ensuring a positive first impression.
- Manage incoming calls, emails, and inquiries with professionalism and efficiency.
- Schedule appointments and maintain the front desk calendar.
- Perform clerical duties including data entry, filing, and proofreading documents.
- Handle administrative tasks such as managing office supplies and maintaining an organized workspace.
- Assist with patient check-in/check-out processes in a medical setting if applicable.
- Ensure the front desk area is clean, organized, and presentable at all times.
- Provide information about services and answer any questions guests may have.
- Collaborate with other team members to ensure smooth operations.
Qualifications
- Proven experience in a front desk or receptionist role is preferred; experience as a medical receptionist is a plus.
- Strong computer literacy with proficiency in office software applications.
- Excellent time management skills to prioritize tasks effectively.
- Bilingual candidates are highly desirable to accommodate diverse clientele.
- Strong clerical skills with attention to detail for accurate documentation.
- Previous experience in office management is beneficial.
- Ability to proofread documents for accuracy before distribution.
- Exceptional interpersonal skills with a friendly demeanor.
We invite qualified candidates who are eager to contribute to our team and provide outstanding service to apply for the Front Desk Agent position.
Job Type: Part-time
Pay: $8.50 - $11.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Evening shift
- Night shift
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Fort Payne, AL 35968 (Required)
Ability to Relocate:
- Fort Payne, AL 35968: Relocate before starting work (Required)
Work Location: In person
Salary : $9 - $11