What are the responsibilities and job description for the Hotel Front Desk Manager position at Days Inn & Suites West Energy Corridor?
Job Description
Job Description
We’re looking for an enthusiastic hotel front desk manager with 1 year of prior experience to ensure every guest at our hotel has an exceptional stay with us. You will lead operations at the front desk, act as the first point of contact for guests, and cultivate staff members who will go above and beyond our high customer satisfaction standards. Applicants should be strong leaders who love working with people. If this sounds like you, apply today! Compensation :
14 - $18 hourly
Responsibilities :
- Gather financial information and generate occupancy reports for the general manager
- Handle the front desk budget and order office supplies as needed
- Oversee all operations at the front desk and ensure the highest level of customer satisfaction for every guest
- Hire, train, and supervise front desk staff, including concierge, front desk agents, and ensure they provide excellent guest services and enforce hotel policies
- Engage with hotel guests in person and over the phone, help with any questions they may have, and resolve complaints
Qualifications :
About Company
We have been in the hotel industry for over 20 years. We strive to provide the best customer service and the most efficient workplace.
Salary : $14 - $18