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Front Desk Agent All Shifts

Days Inn & Suites
Niagara Falls, NY Full Time
POSTED ON 2/4/2025
AVAILABLE BEFORE 5/2/2025

Responsibilities Front Desk :

  • Greeting and assisting guest
  • Handling a variety of administrative support tasks
  • Providing outstanding customer service
  • Make Reservations
  • Check-in & / or Check-out guest
  • Breakfast Serving
  • Keeping Lobby Clean
  • Laundry

Front desk Job Description :

We are looking for a qualified receptionist to welcome and greet guest with a smile while handling a variety of tasks, such as faxing, taking and routing phone calls, check-in or check-out guest. Make, Change or Cancel reservations.

A good job candidate must be professional and friendly, especially when dealing with clients. Excellent service is a must for great customer experiences.

Responsibilities Front Desk :

  • Welcoming and greeting guest
  • Performing safety checks
  • Directing clients around the area if asked (Must know the general area around the hotel)
  • Answering and forwarding phone calls
  • Making, Changing and or Canceling Reservations
  • Copying, faxing and performing other administrative tasks
  • Laundry
  • Serving and reloading breakfast items (this is only required if you work during 7am-3pm Shifts) and only during Breakfast hours
  • Keeping the Lobby and area clean and well-organized
  • Providing delightful customer service
  • Dealing and Handling customer service with a smile
  • its a plus if you have experience with using Hotel Property Management Systems
  • Holidays, weekends and occasional overtime

    • Receptionist Job Requirements :

  • Excellent written and verbal communication skills
  • Great telephone communication skills
  • Great organizational skills
  • Good computer skills, including competency in Microsoft Office programs
  • Good time-management skills
  • Customer-centric approach
  • Professional and friendly disposition
  • Ability to work in a team
  • Willingness to assist colleagues with administrative tasks
  • Experience as a front desk agent is a plus

    • Our Newly Renovated Days Inn Niagara Falls hotel is located on Niagara Falls Boulevard. Conveniently situated on in the heart of the city, our location is the perfect home base for experiencing the falls. Our 100% non-smoking hotel was designed with your comfort in mind, featuring thoughtful amenities to brighten your stay.

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