What are the responsibilities and job description for the Front Desk Clerk position at DAYS INN & SUITES?
Days inn by Wyndham in Andalusia,Al is looking for friendly, hard working people to join our team.Shifts are 11 pm to 7 am ( third shift) on weekdays and weekends. Preferable to have experience in Hotel business. On the job training is available. Able to work independently with minimal supervision. Ability to work a flexible/ rotating schedule, including working all required evenings, weekends and holidays. Ability to assist guests and co- workers in helpful, positive ,professional and friendly manner. Provide information about our hotel, available room, rates and amenities. Ultimately ,you will help create a pleasant and memorable stay for our guests.
- Maintain a professional appearance and adheres to the company’s dress code at all times.
- As a representative of Days Inn by Wyndham, demonstrates integrity and honesty in all
interactions with guests and staff. Safe guards confidential information and cash/ credit card
information.
- Answer phones and guest questions in a professional manner.
- Provide exceptional customer service to all guests.
- Welcome guests upon their arrival and assign rooms.
- Perform all check-in and check-out tasks.
- Manage online and phone reservations.
- Inform customers about payment methods and verify their credit card data.
- Respond to guest needs, special requests, and complaints; alert the appropriate manager to
potential issues as needed.
- Promote, answer questions about, and enroll guests in Wyndham Rewards program.
- To maintain the cleanliness of the lobby, bathroom, and breakfast area.
Job Types: Full-time, Part-time
Pay: From $8.00 per hour
Schedule:
- 8 hour shift
- Every weekend
- Monday to Friday
- Night shift
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
Salary : $8
