What are the responsibilities and job description for the Front Desk Agent position at Days Inn Waynesboro?
Job Overview
We are seeking a dedicated and professional Front Desk Agent to join our team. In this role, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. The ideal candidate will possess strong organizational skills, attention to detail, and a commitment to delivering outstanding support.
Responsibilities
- Greet and welcome guests upon arrival, ensuring a positive first impression.
- Manage check-in and check-out processes efficiently and accurately.
- Handle guest inquiries and provide information about hotel services, local attractions, and amenities.
- Maintain an organized front desk area, including filing and managing guest records.
- Assist with calendar management for appointments and meetings as needed.
- Provide administrative support to management as required, including proofreading documents and preparing reports.
- Collaborate with other departments to ensure seamless guest experiences.
- Address any guest complaints or issues promptly and professionally.
Experience
- Previous experience in customer support or as a personal assistant is preferred.
- Strong organizational skills with the ability to manage multiple tasks effectively.
- Excellent time management skills to prioritize tasks efficiently.
- Strong verbal and written communication skills for effective interaction with guests and team members.
- Familiarity with administrative duties such as filing, proofreading, and calendar management is advantageous.
Join us in creating memorable experiences for our guests while developing your career in the hospitality industry!
Job Type: Part-time
Pay: $13.00 - $15.00 per hour
Expected hours: 16 – 24 per week
Benefits:
- Employee discount
Schedule:
- 10 hour shift
- 8 hour shift
Ability to Commute:
- Waynesboro, VA 22980 (Required)
Ability to Relocate:
- Waynesboro, VA 22980: Relocate before starting work (Required)
Work Location: In person
Salary : $13 - $15