What are the responsibilities and job description for the Front Desk Clerk position at Days Inn?
Job Overview:
We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will be the first point of contact for guests, providing exceptional customer service and ensuring a positive experience from check-in to check-out.
Duties:
- Greet guests and efficiently process check-ins and check-outs
- Operate phone systems and manage reservations
- Provide information about hotel services, amenities, and local attractions
- Handle guest inquiries, requests, and complaints promptly and professionally
- Assist with night audit procedures as needed
- Maintain a clean and organized front desk area
Skills:
- Proficient in phone systems and possess excellent phone etiquette
- Multilingual abilities are a plus for effective guest communication
- Experience in hotel or hospitality management preferred
- Familiarity with front desk operations and night audit procedures
- Strong guest relations skills to ensure guest satisfaction
- Bilingual proficiency is advantageous for diverse guest interactions
Join our team as a Front Desk Agent to contribute to a welcoming atmosphere for our guests and uphold our commitment to exceptional service.
Job Type: Part-time
Pay: From $14.70 per hour
Expected hours: 24 – 32 per week
Schedule:
- Day shift
- Evening shift
- Holidays
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
- Bullhead City, AZ 86429 (Required)
Work Location: In person
Salary : $15
