General Manager

Dayspring Restoration is seeking an experienced Reconstruction/Restoration General Manager to join our Great Falls, MT team!

Dayspring Restoration has spent more than a quarter-century providing top-notch restoration-related services for homeowners & business owners in cities we serve throughout Montana. Our RIA-certified crews can handle any task related to water damage restoration, fire damage restoration, mold remediation, and much more. Our talented crews and superior customer service rank among the long list of factors that separate us from the competition in the Montana restoration market.

At Dayspring Restoration you’ll find not just a job, but a career with purpose and growth. If you’re looking for a place where your contributions are valued, your career is supported, and your work makes a difference, we would love to have you on our team.

Position Overview:

The General Manager is responsible for overseeing and managing all aspects of restoration and reconstruction projects, ensuring efficiency, profitability, and customer satisfaction. This role involves leading teams, managing budgets, developing business strategies, and ensuring compliance with industry standards in restoration services related to water, fire, mold, and storm damage.

Principle Duties & Responsibilities:

• Embodying the company’s Mission Statement and Core Values at all times and creating a culture where all employees do so, as well
• Hiring and coaching the right people at the right times to ensure continuous improvement and operational excellence
• Developing and maintaining a culture of safety
• Meeting or exceeding the site’s P&L goals
• Analyzing financial and operational reporting and implementing improvements
• Ensuring that jobs are progressing appropriately and that resources are properly allocated
• Managing escalations from dissatisfied customers or referral sources
• Creating a network of quality subcontractors, temporary labor, and suppliers
• Designing operations capable of handling work outside of normal hours, such as on-call, catastrophe, and support of other company offices
• Leading change in a positive and constructive way
• Nurturing talent for future advancement opportunities
• Managing various office administration functions such as auto repair, office cleaning, and supplies management
• Enforcing all company policies
• Contributing actively to the growth and maturation of the company as a whole
• Other related duties as assigned                                                                                 

Requirements:

• Ability to understand medium-complexity financial and operations reports
• Excellent verbal and written communication skills
• Excellent interpersonal, negotiation, and conflict-resolution skills
• Excellent organizational skills and attention to detail
• Strong analytical and problem-solving skills
• Ability to prioritize tasks and delegate them when appropriate
• Ability to act with integrity, professionalism, and confidentiality
• Proficient with Microsoft Office Suite or similar software
• Valid Driving License and pass a MVR check
• Must be able to pass a background check
• Must be able to pass a drug screen

Education and Experience:

• Bachelor’s degree or above in Business Administration or a construction-related field, or the equivalent combination of education and experience
• A minimum of three years of leadership experience with reconstruction or construction is strongly preferred

Physical Demands / Working Conditions:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 50 pounds at times
• Must be able to access and navigate each department at the organization’s facilities
• Occasional day or overnight travel to the company’s various locations

Benefits: 

• Medical, Dental, Vision, & Life Insurance
• 401k with up to 4% company match
• HSA and FSA
• Unlimited PTO
• Company paid sick time
• 6 Company paid holidays plus 1 floating holiday
• Weekly pay
• Discount programs and more