What are the responsibilities and job description for the Service Representative Associate position at Dayton Freight?
Job Summary
As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences through timely and accurate assistance with inquiries, bill preparation, and effective communication with both internal and external customers.
Key Responsibilities
- Respond to customer inquiries via phone, email, or in-person
- Prepare bills of lading accurately and efficiently
- Develop strong relationships with internal stakeholders and customers
- Support various business functions such as payroll, data entry, freight reports, and billing and filing
Requirements
- Proficient in Microsoft Office applications
- Strong communication and interpersonal skills
- Ability to multitask and work effectively in a fast-paced environment
- Legally eligible to work in the United States and fluency in English
What We Offer
Competitive compensation package, comprehensive benefits, and opportunities for growth and development.
