Railroad Operator

Basic Function:

The successful candidate will conduct costumed operation of a fully electric, replica mid-19^th century steam train carrying up to 120 passengers on a one-mile loop around Carillon Historical Park’s 65-acre campus.

General Responsibilities:

• Assist in providing a consistent and safe rider experience.

• Provide a superior guest experience for all guests visiting the Carillon Railroad and Carillon Park.
• Works with the Historic Trades Manager and Facilities Director on routine mechanical maintenance of train and track system.
• Communicates effectively with Guest Services and Ticket Sales teams to maintain run schedule and rider expectations.

Position Responsibilities:

• Maintain compliance with Daily Opening and Closing checklist standards to safely prepare the train for daily runs and storage of train.
• Daily track inspections prior operating the train including manually greasing the rails, and clearing debris and leaves from track.
• Monthly and Annual maintenance of train including greasing bearings, working on top of and underneath the train in a dedicated maintenance pit.
• Keeping accurate maintenance records and reporting service needs to Historic Trades Manager and Facilities Director.

Qualification Requirements:

• High school diploma or equivalent; Associate degree or higher preferred
• Three to five years’ relevant experience.
• General knowledge of electronic controls, basic mechanical aptitude, record keeping, and procedural compliance
• Be passionate about guest service, and historical interpretation.
• Strong organizational skills, communication skills and follow through.
• Ability to handle the physical demands, multi-task and effectively manage stress, time schedules, large crowds.
• General mechanical aptitude including knowledge of handling tools.