Computer Technician - DHS

Position Description

Job Title:                    Computer Technician

Reports to:                 Director of Technology/Principal

Dept./School:             Campus Assigned

Wage/Hour Status:    Nonexempt

PRIMARY PURPOSE:

        Facilitate the effective use of technology at the campus level. Provide technical

        support in the use of hardware and software to campus staff.

QUALIFICATIONS:

        Education

        High school diploma; advanced degree or coursework in technology field preferred

        Special Knowledge/Skills

        Knowledge of computer hardware and software applications

        Ability to analyze and resolve computer hardware and software problems

        Knowledge of technologies available for use in instructional setting

        Ability to troubleshoot and repair computer and technology equipment

        Strong organizational, communication, and interpersonal skills

        Experience

        One year technical support experience

MAJOR RESPONSIBILITIES AND DUTIES:

        Technical Support

        1.   Provide technical assistance and training to campus faculty and staff for use

              of equipment including computer hardware and software.

        2.   Provide immediate on-site assistance to campus staff with technology problems

              and questions.

        3.   Act as liaison with district technology personnel.

        4.   Maintain computers in campus lab(s) and classrooms and arrange for needed

              repair.

        5.   Perform upgrades to software and hardware.

        6.   Assist with the organization and distribution of technology materials for

              classroom use.
 
        Inventory

        7.   Maintain accurate inventory of hardware, software, and computer lab materials

              at assigned campus(es).

        8.   Identify, request, and control the inventory of repair parts.
 

        Other

        9.   Compile, maintain, and file all physical and computerized reports, records,

              and other documents  required.

      10.   Comply with policies established by federal and state law, State Board of

              Education rule, and  local board policy.

      11.   Comply with all district and campus routines and regulations.

      12.   Attendance is an essential job function.

      13.   Other duties as assigned.
 
 
 
SUPERVISORY RESPONSIBILITIES:
 
        None
 
 
EQUIPMENT USED: 
 
        Computers, data projectors, tablets and other mobile devices, printers, and small hand

        tools
  
 
WORKING CONDITIONS: 
 
        Mental Demands/Physical Demands/Environmental Factors: High stress; fast-paced;

         Some district-wide travel; repetitive hand motions; prolonged use of computers; lifting of

        heavy equipment (50 lbs)
 
                                                                               

Salary : $20 - $24