What are the responsibilities and job description for the Information Services Assistant - Northwest position at Dayton Metro Library?
The Dayton Metro Library is hiring one full-time Information Services Assistant for the Northwest Branch Library. This is a frontline customer service position that assists patrons with using the Library’s computers as well as the downloadable and streaming collections in a friendly and kind manner. They may also offer programs for children, teens or adults. Most importantly, we are looking for an individual who works well as part of a team and projects a positive attitude about providing library services. Apply today!
DML is committed to cultivating environments and a workforce that reflects our community. Further, we recognize the importance of language expertise on our team as Dayton was the first city in the United States to earn the status of "Certified Welcoming" city. We encourage applications from individuals that are fluent or proficient in any non-English languages commonly used in Montgomery County including Spanish, Mandarin, French, Korean, Vietnamese, Hindi, Urdu, Russian, Tagalog, Kinyarwanda, Arabic, Turkish, Swahili, and American Sign Language (ASL).
Essential Job Duties
- Demonstrates excellent internal and external customer service. Proactively provides assistance at all service points as needed.
- Provides library users with assistance in reference, readers’ advisory, and in the use of public computers, personal electronic devices and library virtual materials.
- Under the direction of the manager(s)/librarian(s), plans, develops and promotes programs and services to meet the informational and recreational needs of the community.
- Provides service and maintains liaisons with schools and community agencies.
- May serve with one or more specialty emphasis such as teen, children’s or adult services.
- Performs circulation responsibilities and related activities as needed.
- Assists with opening and closing duties.
- Under the direction of a manager, may assist with collection development activities such as redistribution, purchase suggestions or preliminary de-selection.
- May create displays to promote library use.
- Submits required reports and budget requests. May serve on library committees.
